It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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You will be part of our customer care team to add your expertise + skills to the delivery of customer excellence.

You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth.

How you create impact

You will do this by working with a variety of internal + external stakeholders whilst focusing on the following key objectives.

• To take lead in monitoring + driving sales activities.
• To proactively identify + nurturing sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
• To conduct regular reviews of sales leads + customer portfolios with key stakeholders.
• To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is being make with our pricing team.
• To provide CCL team the customer’s feedback + support on resolutions as required.
• To take the lead in onboarding + implementation of new customer, ensuring that standard operational procedures are update for handing over to our Customer Care Locations (CCL).
• To maintain + update relevant customer information on internal systems.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• Actively identify, pursue, and win new business opportunities in air freight.
• Build long-term relationships with both Japanese and international clients, understanding their logistics needs.
• Consistently meet or exceed individual and team sales KPIs, revenue, and volume targets.
• Work closely with Customer Service, Operations, and Pricing teams to provide tailored solutions.
• Stay updated on market trends and competitors; provide regular reporting and forecasts to management.

What's in it for you

• Leverage one of the world’s most trusted logistics brands and infrastructure in air freight.
• Collaborate with experienced colleagues across Japan to drive your success.
• Ongoing professional development through KN’s global learning platforms and mentorship.
• Work with top-tier clients in industries like automotive, healthcare, semiconductors, and retail.
• A clear pathway for advancement within our sales and leadership structures in Japan and beyond.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.