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Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our New Hyde Park, NY location is looking for a new Opertional Care Specialist to join our Air Logistics Healthcare team.

How you create impact

As the Opearational Care Specialist you will develop and maintain relationships with clients. You wlll provide shipment-specific processing and timely communication of order updates.

• Prepare Import consignments for entering the US or transiting through the US ensuring all consignments arrive / transit in US in accordance with the client’s requirements.
• Handle and monitor all QuickSTAT and Sterling Aviation consignments ensuring compliance with all agreed company policies.
• Work collaboratively with both internal departments and airline carriers to ensure maximum client satisfaction.
• General and quality check of Import documents based on US Customs and HS codes – Import License and Permits.
• Monitor live consignments and completing the data entry of key milestone information on our in-house systems (Arrive – Customs Cleared and Status).
• Shared responsibility for the overview of the department mailbox to include the receipt of new bookings and internal inquiries.
• Schedule suitable vehicles for airline deliveries.
• Keep the management team advised of potential and confirmed issues as they arise.
• Deal with telephone inquiries from both internal and external departments accurately and efficiently.
• Schedule: 10p-6a Tuesday - Saturday

What we would like you to bring

• 1+ years of Customer Service experience in a logistics office environment
• 1+ years of Air Logistics or Air Cargo experience  
• Must be available to work Tuesday - Saturday from 10pm - 6am

What's in it for you

At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $21,00 and $23.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-MB1

QuickSTAT participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.