Content Operations and Product Capability Lead:

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Kimberly Clark is reimagining our content strategy. In a world with constantly evolving consumer behavior, we are shifting our content strategy to meet consumers’ needs and preferences. We are enabling a new paradigm - shifting from branded content driving awareness-led shopping to user-generated content powering discovery-led shopping.

We are seeking a creatively driven and operationally sharp Content Operations and Product Capability Lead to help scale our Content Factory initiative. This role is pivotal in scaling across various capabilities to drive our content charter forward. The ideal candidate will bring deep experience from the traditional agency side, a strong understanding of brand-agency production workflows, and the ability to partner with global brand managers to deliver high-impact content at scale. This role is crucial to scale our mission of delivering engaging, scalable, and brand-aligned digital experiences.

In this role, you will:

Content Strategy

• Build strategies around Content Charter for our International Personal Care and Enterprise Markets.

• Identify emerging technologies/trends and how those technologies/trends can be leveraged within our markets within the Enterprise guidelines.

Content Production & Operational Excellence

• Manage end-to-end content production workflows, and scale the process for a 10x scale.

• Ensure adherence to brand identity guidelines, legal standards, and copyright requirements.

• Drive agile production cycles, establish content review and editing workflows to ensure compliance with Kimberly-Clark’s communication and compliance standards.

• Drive Content Operations & Innovation through best practices, templatization and achieve scalable content generation.

• Ensure content solutions are scalable, locally relevant, and globally consistent.

• Cross-Functional Collaboration: Partner with relevant stakeholders to understand content needs and deliver fit-for-purpose assets.

Global Brand Partnership

• Act as the bridge between brand teams, internal content production teams, external creative partners.

• Collaborate with global brand managers to understand campaign goals, audience insights, and content needs.

• Provide creative guidance on adapting content for GenZ audiences, e Commerce, and social platforms

Innovation

• Stay updated on emerging technology, evaluate their creative potential to drive innovation in Kimberly-Clark’s digital content strategy.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Required Skills & Experience:

• 10-12+ years of experience in content creation across modalities, preferably with a strong agency background, or building large scale “content product” capabilities.

• Proven track record of leading creative teams and delivering high-quality content across platforms.

• Deep understanding of brand-agency production processes and global campaign workflows.

• Excellent communication, stakeholder management, and storytelling skills.

• Excellent editorial skills, with an eye for consistency, tone, and storytelling.

• Familiarity with AI content tools and agile production models is a plus.

• Ability to work in a structured, fast-paced, and global enterprise environment.

Preferred Qualifications:

• Strategic thinker with a creative mindset and operational rigor.

• Comfortable navigating ambiguity and driving clarity in fast-paced environments.

• Understanding of brand voice, content governance, and internal compliance processes.

• Passionate about content innovation, consumer engagement, and platform-native storytelling.

• Experience working in consumer goods (CPG/FMCG) or large matrixed organizations.

• Familiarity with digital asset management (DAM) systems or content lifecycle workflows.

To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Primary Location

IT Centre Bengaluru GDTC:

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time