JPMorgan continues to expand our market presence and high-touch service model for high-net-worth customers with our Private Client offering. We are searching for an experienced Market Director to develop and manage a team of Relationship Managers in Florida.

As the Market Director you will lead and develop a team of highly skilled Relationship Managers who nurture and develop high-net-worth client relationships . They provide centralized, high-touch service to offer best-in-class banking, lending, investment solutions, and thought leadership. Your role requires strategic thinking, a passion for exceptional client service, and a history of successfully building omni-channel businesses to meet the financial needs of affluent clients. Additionally, you'll need expertise in Sales and Practice Management to ensure dynamic and consistent performance at both the Relationship Manager and market levels.

Job responsibilities

• Recruit, lead, mentor, and manage a team of exceptional Relationship Managers. Foster their professional growth by providing training and development opportunities

• Spearhead the development and execution of market strategic plans aimed at expanding the affluent client segment

• Build and maintain strong relationships with key clients and centers of influence

• Foster relationships with leaders across various lines of business to identify collaborative opportunities and ensure seamless client experiences

• Promote a culture of excellence, collaboration, and continuous improvement within the team and among internal stakeholders

• Establish clear performance expectations for team members. Provide regular feedback and coaching to help them achieve their goals and enhance their skills.

• Serve as the escalation point for complex client issues, ensuring timely and effective resolution

• Represent JPMorgan Chase at industry events and networking opportunities

• Create and promote a culture of risk management and controls

Required qualifications, capabilities, and skills

• 10 Years in banking, wealth management, or financial services, with a focus on serving affluent clients

• 5 years of experience in recruiting, developing, and coaching exceptional professionals who can serve affluent clients across their banking, investment, and lending needs

• Strong capability to cultivate a client-centric culture that prioritizes personalized service and long-term relationship building

• Strong track record in business development, including working with strategic clients and centers of influence to drive business growth and expand market reach

• Exceptional interpersonal and communication skills, coupled with strategic thinking abilities

• Proven success in building and maintaining internal partnerships across various departments to enhance service delivery and client care, with a focus on collaborative growth strategies.

• Ability to travel 30% of the time; willingness and ability to travel as needed

Preferred qualifications, capabilities, and skills

• College degree or military equivalent preferred.