Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Special Credits Officer (Vice President) in Business Banking Risk, you will be responsible for mitigating risk and maximizing recovery of the bank’s credit exposure through early intervention with stressed or distressed borrowers. You will oversee a portfolio of problem credit with aggregate exposures greater than $500,000 playing a critical role in identifying credit issues early and helping the bank mitigate risk.

Job responsibilities

• Review collateral and loan documentation to identify and remediate errors, omissions, or deficiencies.

• Obtain and evaluate current financial information and collateral valuations to assess clients’ financial strength and collateral adequacy.

• Assess client and facility risk ratings according to established procedures.

• Develop and implement strategies to protect and improve the bank’s credit position, including determining stay/leave approaches for individual clients.

• Negotiate restructures of credit facilities and secure additional collateral as needed.

• Monitor progress against approved strategies and ensure timely documentation of status updates.

• Initiate legal actions, including collateral liquidation/foreclosure, to protect the bank’s interests when necessary.

• Maintain thorough documentation of all client interactions, agreements, and communications with external vendors and attorneys.

• Submit loans to the Small Business Administration (SBA) for repurchase when defaulted facilities are SBA-guaranteed..

Required qualifications, capabilities, and skills

• Minimum 5 years of experience in commercial collections and problem credit management.

• Strong knowledge of financial statement analysis, accounting practices, accounts receivable/borrowing base analysis, and collateral perfection.

• Expertise in commercial real estate and accounts receivable/inventory lending.

• Advanced negotiation, influencing, decision-making, conflict management, interpersonal, and analytical/problem-solving skills.

• In-depth understanding of credit philosophy, policies and procedures, loan documentation, SBA guidelines, collections litigation, federal bankruptcy laws, and state collection laws.

• Exceptional verbal and written communication skills.

• Ability to excel under pressure and thrive in fast-paced environments.