Embark on a rewarding and challenging career as a Payment Controls Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Cost and Commissions (CCS) Payment Controls Manager within JPMorgan Chase, you will be a key player in driving strategic initiatives and operational improvements. Your role will involve leveraging your deep understanding of risk and controls to uncover patterns, identify trends, and generate innovative solutions.

CCS offers innovative solutions and services to various LOBs across multiple asset classes and geographies. The unit maintains relationships with hundreds of clients worldwide. In addition to this, J.P. Morgan is an industry leader in providing clearing, custody, operations, and technology and order execution capabilities to broker dealers worldwide.

CCS cost payables Group is responsible for invoice management, validation/reconciliation, and allocation of charge to various LOB, Cost Centers, timely payment, NOSTRO Clearance, and MIS Reporting

Job responsibilities

• Lead as the subject matter expert for outgoing payment control management across Global Equities Operations, covering the control framework, KPI triggers, emerging-issue support, and payables process reviews.
• Develop and implement strategic enhancements within the existing payment framework in a high-visibility, audit-ready environment subject to risk, compliance, and regulatory oversight.
• Provide timely leadership updates on control activities and clearly communicate review findings to process owners.
• Oversee administration of control changes, periodic payment control reviews, emerging-issue management, and action plan execution.
• Facilitate and lead cross-functional meetings, ensuring all documentation is maintained to meet audit and policy requirements.
• Deliver data-driven insights and high-impact visualizations that expand analytic scope and depth, linking outputs to stress analysis and decision frameworks.
• Conduct comprehensive gap analyses to identify control deficiencies and root causes.
• Design and deploy targeted tactical controls to mitigate identified risks.
• Build and execute a strategic roadmap to advance control maturity and standardization.
• Establish robust governance to monitor and evidence control effectiveness, spearheading end-to-end harmonization across multi-location CCS, lines of business, and product suites.
• Support technology initiatives and respond to audit, regulatory, and data-governance requirements while adhering to firm standards.

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent work experience in the financial services industry, comprised of 10+ years’ experience in any of the following: Banking or Financial Services, Project Management, Compliance, general and/or risk-based compliance or audit.
• Previous analytical experience.
• Exceptional leadership skills with proven ability to influence and drive change.
• Advanced skills in MS Office, including Excel, PowerPoint, and Share Point.
• Proven communication and diplomacy skills to work cross-functionally with internal teams and partners
• Strong organizational skills and ability to manage multiple priorities.
• Must obtain Series 99 within the first 120 days

Preferred qualifications, capabilities, and skills

• Demonstrated knowledge/background in internal control principles.
• Strong analytical and quantitative capabilities to assess and drive process improvement.
• Ability to synthesize data quickly and communicate analysis succinctly and professionally.
• Advanced proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.

The primary work location will be 270 Park Avenue. However, candidate must be flexible and willing to work temporarily at other locations, including; 575 Washington Boulevard in Jersey City or 383 Madison Avenue, NY as needed.