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Risk Management -Program Operations Senior Associate, Office of Regulation and Document Governance (ORDG)

JPMorgan Chase

Risk Management -Program Operations Senior Associate, Office of Regulation and Document Governance (ORDG)

JPMorgan Chase

OH, United States, US

·

On-site

·

Full-time

·

1w ago

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Associate in the Office of Regulation and Document Governance, you drive our operating rhythm, connect emerging risks to program execution, and translate data into clear, actionable insights. You partner with document owners and control functions to coordinate regulatory and audit responses, strengthen controls, and maintain accountability. You create concise materials for audiences ranging from new employees to senior executives, ensuring consistent reporting and timely escalation. Together, we improve data quality, speed, and transparency through automation and intelligent solutions.

Job responsibilities

  • Coordinate program management across the Office of Regulation and Document Governance using project management tools and innovative solutions.
  • Manage plans, milestones, dependencies, and status to drive timely execution and effective escalation.
  • Track and report program health, risks, and decisions to senior stakeholders; promote resolution and progress under time pressure.
  • Analyze data to develop and maintain key performance and key risk indicators; define owners, sources, thresholds, and cadences.
  • Build automated data pipelines and dashboards using LLM Suite, Tableau, Alteryx, and Ui Path to streamline reporting and escalation.
  • Produce clear, concise materials that translate complex issues into actionable insights for decision makers.
  • Coordinate responses to regulatory, audit, and legal requests related to Risk Management and Compliance policies, standards, and procedures.
  • Support review of select elements of external financial reporting with stakeholders, driving alignment and consistency across reports.
  • Create presentation materials and document visuals tailored to diverse audiences; communicate complex topics with clarity and impact.
  • Partner across business and functional areas to align priorities, drive decisions, and land change with strong adoption and controls.
  • Leverage automation and intelligent solutions to improve data quality, speed, transparency, and control evidence.

Required qualifications, capabilities, and skills

  • Bachelor’s or higher degree in law, finance, accounting, or a related discipline.
  • Demonstrated expertise with data analysis and process automation tools (Alteryx, Ui Path, large language models) and ability to build executive-ready materials in PowerPoint.
  • Excellent skills in Excel, PowerPoint, Word, and Microsoft Teams.
  • Exceptional written and verbal communication skills.
  • Strong logic, analytical rigor, attention to detail, and a control mindset.
  • Professional maturity with the confidence to express a point of view to senior management.
  • Proven ability to partner across businesses and functions to achieve outcomes.

Preferred qualifications, capabilities, and skills

  • Minimum 5 years of experience in Risk Management, Compliance, Legal, or similar regulatory-facing function, preferably in financial services.
  • Experience in risk management, compliance, audit, or controls functions at a financial institution.
  • Experience supporting elements of external financial reporting and driving alignment across reports.
  • Familiarity with regulatory change management processes, evidence packaging, and stakeholder coordination.
  • Experience producing concise, executive-ready materials for senior stakeholders.
  • Experience building KPI/KRI dashboards and automated reporting workflows.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

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Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study