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Field Support Specialist

Johnson Controls

Field Support Specialist

Johnson Controls

Hoejbjerg-Aarhus-Denmark

·

On-site

·

Full-time

·

1w ago

Required Skills

Refrigeration systems troubleshooting

Electrical systems troubleshooting

English

MS Office

Are you ready to take your career to new heights while exploring the world? Johnson Controls, a global leader with over 2,000 locations and more than 80.000 dedicated employees, is seeking a passionate Refrigeration Technician for travel assignments. Our mission is to create a safe, comfortable, and sustainable world through innovative building solutions, technologies, and infrastructure.

What You’ll Do:

As our new Refrigeration Technician, you will provide on-site support for large refrigeration installations, serving a diverse global customer base across various industries. Prepare for an exciting journey with up to 160 travel days per year, both within Denmark and internationally! Your assignments can vary from a few days to several weeks, often combining multiple tasks during a single trip.

You'll primarily travel independently, collaborating closely with local technicians—whom you will mentor—while being backed by a robust team of engineers and professionals at our Aarhus headquarters.

Why Join Us?

  • Global Impact: Be part of an organization committed to sustainability and innovation, where your work truly makes a difference.
  • Professional Growth: Benefit from ample opportunities for personal and professional development in a vibrant, supportive environment.
  • Collaborative Culture: Experience an informal working atmosphere characterized by mutual trust, independent responsibility, and knowledge sharing.

Your Responsibilities:

  • Supervise troubleshooting of refrigeration systems, heat pumps, and their control systems.
  • Monitor and repair refrigeration and heating machines, ensuring optimal performance.
  • Oversee the commissioning and start-up of plants.
  • Act as a site supervisor for plant upgrades and retrofits.
  • Support and advise internal and external customers on optimal operation of their installations.
  • Prepare high-quality service reports—documentation is a vital part of your role.

What We’re Looking For:

  • A technically relevant background, such as a refrigeration mechanical/engineer with D certification allowing you to handle unlimited refrigerant charges.
  • Proficiency in troubleshooting electrical systems.
  • An analytical and methodical approach to problem-solving.
  • Strong networking skills and the ability to build effective partnerships.
  • A positive, responsible, and service-oriented mindset, with a focus on communication, cooperation, safety, and order.
  • Proficiency in English (both spoken and written) and basic IT skills, including MS Office.
  • A valid driver’s license (B) and a keen interest in traveling up to 160 days a year.

It’s a Plus If You Have:

  • Specialized education in refrigeration technology, energy optimization, or mechanical engineering.
  • Experience with large refrigeration systems (piston/screw compressors) and control systems.
  • Additional language skills.

Ready to Apply?

Join us on this exciting journey! Apply for the position on our website. For further information about the role, please contact Jesper Skadhauge

, Director of Product Technical Support at +45 30 62 45 14 or via email: jesper.skadhauge@jci.com. If you have questions about the recruitment process, reach out to Christina Rundstrøm, Talent Partner at +45 25 50 51 71 or christina.rundstrom@jci.com.

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About Johnson Controls

Johnson Controls

Making buildings smarter.

Cork

Headquarters

Reviews

3.7

42 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

3.9

Career

3.6

Management

3.6

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Work-life balance varies by team

Room for improvement in processes

Internal communication could improve

Salary Ranges

920 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$128,000

total / year

Base

$128,000

Stock

-

Bonus

-

$108,800

$147,200

Interview Experience

5 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 40%

Neutral 40%

Negative 20%

Interview Process

1

Application Review

2

HR Screen

3

Technical/Aptitude Assessment

4

Hiring Manager Interview

5

Onsite/Virtual Interview

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Role-Specific Skills