Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are looking for an Oracle Transportation Management Analyst (OTM).

What will you do? 

We are seeking a skilled OTM Technical Analyst to join our IT Department. The ideal candidate will have a strong understanding of Oracle Transportation Management (OTM) and possess the ability to analyze, design, and implement technical solutions that optimize transportation processes. This role involves collaborating with cross-functional teams to enhance system performance and ensure data integrity across all logistics operations.

How will you do it? 

• Analyze and configure Oracle Transportation Management to meet business requirements and enhance operational efficiency.

• Provide development and support for Johnson Controls transportation planning landscape and work closely with integrated applications including ERPs (SAP, Oracle), WMS, visibility and rating applications to ensure seamless operations and integration.

• Perform triage on day-to-day OTM system issues, providing timely resolution for complex challenges, and supporting enhancement requests through JIRA.

• Demonstrate expertise in OTM core modules including Order Management, Shipment Management, Visibility, Contracts and Rates Management along with agents and workflows, User configuration, integrations, operational planning, financials, and reporting.

• Collaborate with internal stakeholders to identify areas for improvement and develop strategies for transportation optimization.

• Provide technical support and troubleshooting for OTM-related issues, ensuring timely resolution of incidents.

• Debug log files, configure custom events and reports, and utilize business intelligence (BI) tools to support decision-making processes.

• Knowledge and expertise of external applications preferred but not limited to- Project 44, E2Open, EDI applications amongst others.

• Utilize ticketing tools to manage support processes and ensure efficient issue resolution.

• Stay updated on OTM features and best practices to continuously improve the system's capability and performance.

• Provide training and support to end-users on OTM functionalities to ensure effective utilization of OTM and integrated.

• Maintain high levels of customer satisfaction by adhering to delivery and service quality standards.

What are we looking for?  

Required:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 5+ years of experience working with Oracle Transportation Management.

• Strong analytical and problem-solving skills with attention to detail.

• Fluent in English (mandatory).

• Excellent communication and collaboration skills.

• Knowledge of transportation logistics processes and systems.

Preferred:

• Experience with other Transportation management and ERP systems.

What do we offer?  

• Comprehensive benefits package. 

• Opportunities for professional growth and development. 

• Supportive and inclusive work environment. 

• Commitment to work-life balance and employee well-being. 

• Engagement in meaningful projects that make a difference. 

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.