JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

How we support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

Benefits to eligible employees, include:

• Annual Leave

• Sick Leave

• Staff referral bonus

• On-the-job training

• Promotion opportunities

• Commercial health insurance

About the job:

The resource would be responsible to manage our client’s Facilities Operations for Taiwan which are based out of Taipei and Hsinchu. The resource would be required to ensure the teams management of our organization in these two locations. Client satisfaction is paramount. Resource needs to be able to take the lead and provide solutions to make our operations and processes better and ensure delivery of our organizational commitments for the client. A technical background is preferred for the resource. Excellent communication skills would be an added advantage.

What this job involves

Procurement and Vendor Management:

• Assist in the evaluating the vendor procurement and management practices of your designated CLIENT site and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.

• Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement

• Ensure the Contract Management Database is up to date at all the times

Facilities Operations

• Manage the overall facilities operations and our teams for the sites

• Ensure consistent client satisfactions with the management of our facilities operations

• Managing the team under the resource ensuring they excel in their respective roles

• Assist in the implementation a comprehensive energy management program for your site(s)

• Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

• Monitor the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure.

• Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained

• Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites

• Implement, comply with and audit all internal management systems, for quality assurance

• Assist in the organizing of internal and external Client events

Risk Management

• Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.

• Ensure critical operations and sites are identified across the region.

• Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client Microsystems and JLL reputation.

• Support the implementation and monitoring of disaster recovery and business continuity plans

• Follow established escalation procedures and incident reporting procedures

• Ensure compliance with all the local laws and regulations

Profitability/ Savings Initiatives:

• Assist the Senior Jones Lang La Salle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices

Customer Service / Client Relationships:

• Provide superior customer service

• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.

• Pro-actively manage CLIENT expectations ensuring that the service levels are maintained

Reporting:

• Assist in the budgeting process the the site operations under the resource

• Provide input as required into the Monthly Report to CLIENT

• Active involvement in the monitoring and achieving the required Key Performance Indicators

Leadership / Staff Management:

• Actively support an environment that supports teamwork, co-operation & performance excellence within the Real Estate team

• Obey the temporary working arrangement from the leadership.

Location:

On-site –Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.