JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facility Manager

• JLL

The Assistant Facility Manager (AFM) serves as a key collaborative member of the Infrastructure/Operations Team for a large retail account, delivering world-class operational services to clients. This pivotal role encompasses the responsibilities of chief Planner/Scheduler for all maintenance activities while interfacing with management, subcontractors, and customers to ensure optimal resource allocation, planning, and scheduling. The position demands exceptional communication skills, strong organizational abilities, and effective time management, with the individual working autonomously to orchestrate efforts and support the team in delivering first-class customer experience. The AFM will also maintain critical business information and work order data to support informed decision-making processes and contribute to overall operational excellence.

What your day-to-day will look like:

• Collaborate with the Facility Manager to oversee maintenance and repair services delivery, ensuring client satisfaction and monitoring customer satisfaction enhancement

• Conduct daily work order reviews and follow-ups, evaluating and prioritizing work requests while defining activities required for completion

• Estimate labor resources, costs, materials, and external resources required for work order completion and review invoices accordingly

• Coordinate with subcontractors and contractors, assigning individuals or teams as needed while optimizing team scheduling for effective resource utilization

• Engage with client representatives to understand their needs and align work schedules with negotiated downtime windows

• Oversee building automation systems, documentation, preventive maintenance programs, and life safety systems testing and repair

• Prepare and present monthly/quarterly reports while maintaining and updating service provider matrices for assigned regions

Required Qualifications:

• Minimum of 5 years of experience in facility management or operations management

• Technical knowledge and understanding of the functionality of HVAC, electrical, and plumbing systems

• Previous experience in retail or similar 24/7 operational environments

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

• Strong leadership skills with the capacity to guide and motivate teams in fast-paced environments.

• Experience with work order management systems and scheduling software

Preferred Qualifications:

• Experience with CMMS (Computerized Maintenance Management Systems), preferably Corrigo

• Technical certifications in relevant trades (HVAC, electrical, plumbing, or related fields)

• Experience with building automation systems and preventive maintenance programs

• Ability to interpret building, plumbing, and mechanical drawings

Schedule: Required on-site presence twice per month. The position operates Monday through Friday, 8:00 AM - 5:00 PM, with on-call availability every other weekend.

Location: Charlotte,NC

Salary: $70,000 per year

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.