JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Front Office Executive

The Front Office Executive is responsible for delivering a professional, welcoming, and efficient reception experience for all employees and visitors. This role ensures smooth front desk operations, supports visitor and employee needs, and upholds site standards.

Key Responsibilities

• Warmly greet and assist employees, visitors, vendors, and guests.

• Manage Visitor Management System (VMS) through Traction Guest, including registration, badge issuance, and coordination with hosts.

• Maintain a clean, organized, and well-presented front desk and lobby area.

• Handle incoming calls and direct inquiries to the appropriate departments.

• Issue and manage access cards, identity badges, welcome kits, and new-joiner essentials.

• Maintain inventory of welcome kits, temporary badges, and related supplies.

• Assist new joiners with onboarding support and business-travel–related arrangements when required.

• Coordinate visitor transfers, accommodation support, and airport pickups based on requests.

• Support building services by helping resolve issues related to housekeeping, mailroom, meeting rooms, and other amenities.

• Ensure compliance with security protocols and emergency response procedures.

• Maintain daily logs, visitor records, and follow opening/closing desk procedures.

• Follow the 15/5 customer engagement rule to ensure a high-quality guest experience.

Operational & Compliance Support

• Assist in Govt. official visits by following defined procedures and coordination protocols.

• Ensure visitors and employees follow badge protocols and access control requirements.

• Maintain accurate sign-in/sign-out records and ensure badges are returned after visits.

Standards & Conduct

• Maintain professional attire and a courteous demeanor at all times.

• Ensure personal items and food items are not displayed at the desk.

• Provide direction, assistance, and local information to employees and visitors.

• Uphold client policies, security rules, and building processes.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.