Sr Account Manager

• Global

1 week ago• Auckland, New Zealand
Apply on company site

About Us

Uber is changing how people think about transportation, part of the logistical fabric of 600+ cities - giving people what they want when they want it.
Size: 10000+ employees

Industry: Technology

About the Role:

Uber Eats has been a market leader in Online Food Delivery for the past five years. While many Kiwis have ordered meals through Uber Eats, there remains significant opportunity to reach new consumers and further grow our ecosystem across eaters, delivery partners, and restaurants.

The New Zealand team is deeply focused on accelerating growth in the market, guided by Uber's cultural value

#Go Get It, which reflects our bias for action, ownership, and high performance. We are committed to delivering best-in-class customer experiences while enabling sustainable growth and earnings for our merchant and delivery partners.

As a Global Senior Account Manager, you will own the strategy, growth, and long-term success of Uber Eats' largest restaurant partnerships in New Zealand. You will have direct commercial ownership of widely known and loved brands, acting as a strategic partner to drive mutual growth and operational excellence.

What You Will Do Customer Understanding & Growth• Develop a deep understanding of merchant needs, behaviors, preferences, and growth opportunities

• Use customer insights to inform strategic decisions and enhance partner satisfaction

• Identify and execute opportunities to improve core business metrics for both partners and Uber Eats, including revenue growth, market expansion, product adoption, and operational efficiency

Strategy & Culture Building• Contribute to the strategic direction of the New Zealand team by identifying market opportunities and translating them into actionable priorities

• Inspire and align teams around shared goals, fostering a culture of high performance, continuous improvement, and collaboration

• Act as a role model for Uber's cultural values while maintaining an engaging and positive team environment

Relationship Building• Build and maintain strong, long-term relationships with key partner stakeholders, including C-suite executives and senior decision-makers

• Act as a trusted advisor, enabling collaborative success through strategic partnership

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Stakeholder Engagement• Navigate complex stakeholder environments by working closely with cross-functional teams

• Build influence across operational, commercial, and support teams to ensure seamless execution and partner success

Commercial Execution• Lead commercial discussions end-to-end, from financial modeling through to negotiation and deal structuring

• Deeply understand contract components and clearly articulate commercial • Ensure mutually beneficial outcomes that support sustainable, long-term growth

Basic Qualifications• Proven experience in senior account management, ideally within technology, marketplace, hospitality, consumer goods, or related industries

• Strong commercial acumen with experience negotiating complex contracts and driving business growth

• Demonstrated strategic thinking, analytical, and problem-solving capabilities, with the ability to operate as a strategic thought partner to enterprise leadership

• Passion for coaching and developing talent to achieve both commercial and cultural objectives

Preferred Qualifications

• Experience working effectively with cross-functional teams across multiple countries

• Ability to navigate competing priorities in a fast-paced, matrixed environment

If you want, I can further tighten this for external posting, calibrate seniority, or tailor it for sourcing and outreach.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Auckland, New Zealand

Job ID: Uber-153499

Employment Type: FULL_TIME

Posted: 2026-01-22T00:34:37
Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

Fertility Benefits:

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Pet-friendly Office
• Snacks
• Some Meals Provided
• On-Site Cafeteria

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• Company Equity
• Performance Bonus

Professional Development

• Work Visa Sponsorship
• Associate or Rotational Training Program
• Promote From Within
• Mentor Program
• Access to Online Courses

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Diversity, Equity, and Inclusion Program

Apply on company site

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