Job Overview

Regional Specialists (RS) are an integral part of remote visit delivery, liaising with clinical teams, clinicians, and investigator sites for remote visits. The RS works in partnership with the Remote Research Service Lead providing support with remote visit activities to mitigate risk, control cost, manage project schedule, and ensure customer satisfaction related to assigned project/s.

Essential Functions

Site and Nurse Onboarding

• Conduct outreach and training for investigator sites opting into Remote Research services.
• Train and onboard research clinicians, ensuring they are prepared and study-ready.
• Manage access to systems like Study Hub and Thinking Cap for both site staff and clinicians.

Remote Visit Coordination

• Receive and process Visit Request Forms (VRFs).
• Assign and confirm clinicians for remote visits.
• Coordinate visit logistics including supplies, equipment, and courier services.
• Ensure all required documentation (e.g., DOA logs, nurse credentials) is complete and uploaded.

Document and Data Management

• Maintain and update Smartsheet trackers for sites, visits, and nurses.
• Perform quality checks on source documents and ensure timely corrections.
• Review uploaded documents in Study Hub and notify relevant stakeholders.
• Training and Compliance
• Deliver study-specific training to sites and clinicians.
• Ensure compliance with GCP, ICH, HIPAA, and IQVIA SOPs.
• Communication and Support
• Serve as the primary liaison between sites, nurses, and internal study teams.
• Provide ongoing support and retraining to nurses as needed.
• Escalate issues to RNPS Lead and ensure resolution.
• Courier and Logistics Management
• Book and track courier shipments for study drug, samples, and documents.
• Manage inventory and supply needs for nurses and depots.

Qualifications

• Bachelor's Degree Life sciences or other related field.
• Typically requires 0 - 2 years of prior relevant experience.
• Requires knowledge of principles, theories, and concepts of a job area, typically obtained through advanced education.
• 1 year of relevant clinical research experience with visit coordinator skills or relevant Project Management experience or equivalent combination of education, training, and experience.
• Knowledge of clinical trials - knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. International Conference on Harmonization (ICH), Good Clinical Practice (GCP), relevant local laws, regulations, and guidelines, towards clinical trial conduct.
• Communication - strong written and verbal communication skills including good command of English language.
• IT skills - good software and computer skills, including Microsoft Office applications, including but not limited to, Microsoft Word, Excel, and PowerPoint.
• Amenable to work on a fixed term contract for 1 year.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.