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JobsInteractive Brokers

Russian Speaking Application Support Group Agent

Interactive Brokers

Russian Speaking Application Support Group Agent

Interactive Brokers

Budapest, Hungary

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Discretionary annual bonus

Equity

Healthcare

Gym

Free Meals

Commuter Benefits

Remote Work

Equity

Healthcare

Gym

Meals

Commuter

Remote Work

Required Skills

Russian

Customer service

Regulatory compliance

AML/KYC knowledge

Database management

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

We seek a motivated, technology-oriented candidate to join our New Accounts Team in Budapest, Hungary. The Russian Speaking Application Support Group Agent in the New Accounts team will assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate and express a positive attitude when speaking to callers.

Responsibilities

  • As a member of the New Accounts team, you will process institutional and retail client applications daily.

  • You will review documentation related to new account openings per European regulations.

  • Correspond with clients, sales representatives and client service representatives.

  • Collaborate with other cross-functional teams to assist with account approval and maintenance.

  • Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening

  • Follow internal policy and procedures when dealing with various account-related tasks.

Qualifications, Skills & Attributes

Minimum qualifications:

  • As a member of the New Accounts team, you will process institutional and retail client applications daily.

  • You will review documentation related to new account openings per European regulations.

  • Correspond with clients, sales representatives and client service representatives.

  • Collaborate with other cross-functional teams to assist with account approval and maintenance.

  • Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening

  • Follow internal policy and procedures when dealing with various account-related tasks.

Company Benefits & Perks

  • Discretionary annual bonus (cash and stock)

  • Private healthcare insurance

  • Recreational pass (AYCM XL package)

  • Daily food allowance in the office

  • Monthly BKK pass

  • Hybrid way of working (2 days home office/week)

  • Modern office in the heart of Budapest with free amenities

  • Great atmosphere with friendly and exceptional colleagues, frequent company outings.
    **The benefits package will be reviewed regularly and may be subject to change.

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About Interactive Brokers

Interactive Brokers

Multinational brokerage company.

1,001-5,000

Employees

Greenwich

Headquarters

Reviews

3.5

10 reviews

Work Life Balance

2.5

Compensation

4.2

Culture

3.1

Career

3.8

Management

2.7

65%

Recommend to a Friend

Pros

Good pay and competitive compensation

Excellent benefits packages

Friendly atmosphere and nice people

Cons

Poor management and leadership issues

Toxic work culture and environment

Heavy workload and long hours

Salary Ranges

0 data points

Junior/L3

L3

L6

Junior/L3 · Data Scientist

0 reports

$280,000

total / year

Base

$220,000

Stock

$30,000

Bonus

$30,000

$238,000

$322,000

Interview Experience

7 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 71%

Negative 29%

Interview Process

1

Application Review

2

Online Assessment

3

Phone Screen

4

Technical Interview

5

Hiring Manager Interview

6

Final Round

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Finance/Trading Knowledge