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IBM
Service Now Application Developer
3 weeks ago• Dallas, TX
Viewed on February 1, 2026
Apply on company site
About Us
IBM researches, develops, manufactures, and markets technology products ranging from mainframe computers to cognitive solutions, always with a core drive to innovate and explore new fields.
- Size: 10000+ employees
- Industry: Technology
View Company Profile:
Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
Your role and responsibilities
We are looking for a skilled Service Now Application Developer to design, develop, and implement solutions on the Service Now platform that align with business needs. The ideal candidate will have hands-on experience developing across various Service Now modules, building custom applications, and integrating third-party systems using best practices and platform capabilities.
Key Responsibilities:
- Design, develop, configure, and customize Service Now applications and workflows
- Build and maintain custom applications using Service Now Studio and App Engine
- Develop scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
- Collaborate with business analysts and architects to understand requirements and deliver scalable solutions
- Participate in Agile ceremonies including sprint planning, reviews, and retrospectives
- Integrate Service Now with third-party applications via REST, SOAP, and MID Servers
- Perform unit testing and support user acceptance testing (UAT)
- Maintain documentation related to development processes, architecture, and solutions
- Troubleshoot and resolve issues in a timely manner
- Stay current with new Service Now features and releases, and make recommendations for improvements
- This job can be performed anywhere in the US
Required education
Bachelor's Degree
Required technical and professional expertise
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of hands-on development experience with Service Now
- Proficient in Java
Script and Service Now APIs:
- Experience with core Service Now modules such as ITSM, ITOM, or HRSD
- Service Now Certified System Administrator (CSA) required
- Understanding of data modeling, ACLs, and platform security
- Ability to work independently and in a collaborative team environment
- Strong problem-solving skills and attention to detail
Preferred technical and professional experience
- Service Now Certified Application Developer (CAD)
- Experience developing custom applications on Service Now App Engine
- Knowledge of Service Now Integration Hub, Flow Designer, and Performance Analytics
- Familiarity with Agile/Scrum methodologies
- Exposure to ITIL practices and service management processes
ABOUT BUSINESS UNIT:
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS:
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
-
Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
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Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
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Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
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Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
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Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Client-provided location(s): Dallas, TXJob ID: IBM-77158Employment Type: OTHERPosted: 2026-01-07T18:48:30Apply on company site
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About IBM

IBM
PublicAn IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
10,001+
Employees
Armonk
Headquarters
Reviews
3.6
15 reviews
Work Life Balance
3.0
Compensation
2.5
Culture
2.0
Career
2.5
Management
2.0
25%
Recommend to a Friend
Pros
AI integration and innovation opportunities
International presence and scale
Entry-level hiring expansion planned
Cons
Frequent layoffs and job instability
Age discrimination concerns in layoffs
Lack of active work on some AI teams
Salary Ranges
4 data points
L3
L4
L5
L6
L7
L3 ·
0 reports
$127,855
total / year
Base
-
Stock
-
Bonus
-
$108,676
$147,034
Interview Experience
9 interviews
Difficulty
2.1
/ 5
Duration
14-28 weeks
Offer Rate
11%
Experience
Positive 0%
Neutral 89%
Negative 11%
Interview Process
1
Application Review
2
Online Assessment
3
Recruiter Screen
4
Technical Interview
5
Offer
Common Questions
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
Past Experience
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