Jobs

Executive Steward - Grand Wailea, A Waldorf Astoria Resort
Wailea, Hawaii, United States
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On-site
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Full-time
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2w ago
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Executive Steward to join the Stewarding team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
In this role, you will be managing 2 supervisors and around 15 hourly team members. You will report to the Executive Chef and work in close partnership with the Director of F&B.
The ideal candidate will have 5-7 years of progressive experience in stewarding and a minimum of 3 years of Assistant Executive Stewarding experience. They would also ideally have experience leading a unionized team.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
**Classification: **Full-Time
Shift: Various – must be available to work weekdays, weekends, and holidays.
**Pay Rate: **The annual salary range for this role is $100,000-$105,000 and is based on applicable and specialized experience and location.
What will I be doing?
As an Executive Steward, you would be responsible for managing and directing stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
- Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver
- Oversee equipment storage and distribution according to established standards
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality
- We're passionate about delivering exceptional guest experiences.
- Integrity
- We do the right thing, all the time.
- Leadership
- We're leaders in our industry and in our communities.
- Teamwork
- We're team players in everything we do.
- Ownership
- We're the owners of our actions and decisions.
- Now
- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working with Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
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Access to pay when you need it through Daily Pay
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Medical Insurance Coverage – for you and your family
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Mental health resources including Employee Assistance Program
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Best-in-Class Paid Time Off (PTO)
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Go Hilton travel program: 100 nights of discounted travel
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Parental leave to support new parents
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Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
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401K plan and company match to help save for your retirement
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Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
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Career growth and development
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Team Member Resource Groups
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Recognition and rewards programs
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Available benefits may vary depending upon property-specific terms and conditions of employment.
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About Hilton

Hilton
PublicMultinational hospitality company.
10,001+
Employees
Tysons
Headquarters
Reviews
3.8
9 reviews
Work Life Balance
3.8
Compensation
3.5
Culture
4.2
Career
3.4
Management
3.2
72%
Recommend to a Friend
Pros
Friendly and professional people/team culture
Flexible scheduling and accommodating
Good training and support
Cons
Limited PTO benefits
Management and communication issues
High medical benefits costs
Salary Ranges
69 data points
Junior/L3
Mid/L4
VP
Junior/L3 · UAT Analyst
2 reports
$96,015
total / year
Base
$83,346
Stock
-
Bonus
-
$91,015
$101,098
Interview Experience
4 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Experience
Positive 25%
Neutral 25%
Negative 50%
Interview Process
1
Application Review
2
HR Screen/Video Assessment
3
Hiring Manager Interview
4
Final Interview/Panel
5
Offer
Common Questions
Behavioral/STAR
Past Experience
Culture Fit
Role-Specific Knowledge
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