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Room Attendant (Part Time) - Embassy Suites by Hilton Austin Downtown South Congress
Austin, Texas, United States
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On-site
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Part-time
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1w ago
Embassy Suites by Hilton Austin Downtown South Congress is looking for its next Room Attendant to join the Housekeeping team! With City views in South Congress, this property is located next to the Congress Avenue Bridge and Lady Bird Lake.
The ideal candidate will have cleaning experience, a positive attitude, and the willingness to go above and beyond daily. This is a fantastic opportunity for those seeking to begin their hospitality career.
Shift Pattern: AM shifts, Weekends, and holidays availability is required.
The Benefits– Hilton is proud to have an award-winning workplace culture, ranking #1 Best Workplace by Great Place to Work & Fortune.
We support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through Daily Pay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement, if applicable.
What will I be doing?
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming
- Change and replenish bed linens, towels, and guest amenities, as needed
- Perform deep cleaning tasks, as needed
- Stock, maintain, and transport the housekeeping supply cart daily
- Dispose of trash and recyclables
- Respond to special guest requests in a timely, friendly, and efficient manner
- Perform guest turn-down service, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality
- We're passionate about delivering exceptional guest experiences.
- Integrity
- We do the right thing, all the time.
- Leadership
- We're leaders in our industry and in our communities.
- Teamwork
- We're team players in everything we do.
- Ownership
- We're the owners of our actions and decisions.
- Now
- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is committed to upholding its tradition of delivering exceptional guest experiences across its global brands. Our vision, “to fill the earth with the light and warmth of hospitalit,y” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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About Hilton

Hilton
PublicMultinational hospitality company.
10,001+
Employees
Tysons
Headquarters
Reviews
3.8
9 reviews
Work Life Balance
3.8
Compensation
3.5
Culture
4.2
Career
3.4
Management
3.2
72%
Recommend to a Friend
Pros
Friendly and professional people/team culture
Flexible scheduling and accommodating
Good training and support
Cons
Limited PTO benefits
Management and communication issues
High medical benefits costs
Salary Ranges
69 data points
Junior/L3
Mid/L4
VP
Junior/L3 · UAT Analyst
2 reports
$96,015
total / year
Base
$83,346
Stock
-
Bonus
-
$91,015
$101,098
Interview Experience
4 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Experience
Positive 25%
Neutral 25%
Negative 50%
Interview Process
1
Application Review
2
HR Screen/Video Assessment
3
Hiring Manager Interview
4
Final Interview/Panel
5
Offer
Common Questions
Behavioral/STAR
Past Experience
Culture Fit
Role-Specific Knowledge
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