About Gilead

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations.

Gilead Sciences, Inc. is a biopharmaceutical company committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California. You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work.

About the Role

This role sits within the global Gilead IT organization within the US Commercial Field Enablement IT team with the primary responsibility of supporting Sales Operations capabilities & systems for third party agreements, sales crediting, HCP appointment scheduling, rep inquiries, among others. This role reports to the US Commercial IT Field Enablement lead. This role will support and liaise with a broad set of business stakeholders across the US Commercial Operations team. The role will also engage across IT teams who manage/support systems within the Capability ecosystem, i.e., Veeva / Vault CRM, Veeva Align; integration touchpoints with tools such as Master Data Management platform and Commercial Analytics Hub as well as the broader IT team that enable the overall working experience for the business teams we support. This role would work closely with CRM, Events and HCP Account Management capability leads and the vendor MSP teams to manage and deliver required capabilities for sales operations.

Core Tasks, Responsibilities & Scope of Authority

• Enhance and manage multiple Sales Operations applications
• Work with the MSP team to ensure applications continue to meet business needs
• Work with enterprise IT teams to ensure in-scope applications remain compliant with Gilead security, architecture, compliance and other requirements
• Work closely with the respective Product Owners for Veeva / Vault CRM, Events Management, Align and other field applications to ensure end user experience of field applications remains consistent and positive

Basic Qualifications

• Doctorate OR Master's and 4+ years of relevant experience OR Bachelor's and 6+ years of relevant experience

Preferred Qualifications

• 5+ years of experience in a similar role within the Biotech / Pharmaceutical industry with demonstrated applied technical and functional knowledge
• Strong understanding of Salesforce and Vault platforms
• High level of personal integrity consistent with Gilead's core values (Excellence, Accountability, Teamwork, Integrity and Inclusion)
• Experience with enterprise platform / application assessments
• Experience working in a multi-vendor scenario; vendor management experience is a plus
• Strong communication skills to engage directly with business users, IT and vendor teams
• Understanding of Sales Operations capabilities and systems

Compensation

The salary range for this position is:

• Bay Area: $146,540.00 - $189,640.00
• Raleigh: $126,565.00 - $163,790.00

Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary.

Benefits

This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.

For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing

Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

Equal Employment Opportunity

For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Applicant Accommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

Important Notices

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT

YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

Application Instructions

For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.