- Lead end-to-end CI/CD platform strategy across multiple product teams. - Design and maintain scalable, secure, and highly available cloud infrastructure - Standardize and optimize build, release, and deployment pipelines. - Implement Infrastructure as Code (Terraform/CloudFormation). - Drive DevSecOps best practices including SAST, DAST, dependency scanning, and compliance automation. - Improve system observability using monitoring and logging frameworks. - Mentor and guide DevOps engineers and cross-functional teams - Lead incident response and postmortem processes. - Drive automation across environments, reducing manual effort and increasing system consistency. - Optimize cloud costs and resource utilization ## Qualifications - 7-10 years of experience and competency in the DevOps domain, specifically with Public Cloud (AWS), Kubernetes, and related deployment technologies like Kustomize/Helm and ArgoCD. - Working knowledge of CI tools such as Jenkins, Github Actions, etc. - Experience with development languages like Go, Ruby, Python, or similar. - Proficiency in major development tools and processes (e.g., source control, testing). - Proven ability in developing or architecting platform solutions. - A strong focus on good architecture; capable of conceptualizing new architectures and frameworks. - Understanding of supply chain security and SLSA standards. - Bachelor's Degree or equivalent experience or higher, preferably in Computer Science/Engineering. ## Additional Information At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.