At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

Join our passionate on-site operations team in Brussels where we help thousands of people move smart and sustainably every day. You'll be part of the local frontline team that ensures our passengers have a smooth, friendly and professional travel experience.

As a Station Agent at Flix, you can make an impact by creating smooth, personalized travel experiences for our passengers bus station. You’ll be the face of Flix in **Brussel **helping travelers, managing departures, and promoting our green mobility mission.

This is a full-time position for weekend shifts. Weekend shifts can be as follows: 6:30-14:30, 9:00-17:00, 14:00-22:00

About the Role

• Support passengers with tailored travel options and promote Flix Bus products and services

• Welcome and guide travelers at Brussels Flix Bus shop in Brussels Station

• Coordinate coach departures and arrivals in close collaboration with drivers and operations

• Monitor and report service-impacting issues (e.g. delays, competitor activity, security)

• Manage ticket sales and refunds, including cash desk responsibilities

• Actively respond to disruptions and assist passengers on-site

• Use digital tools (apps, tablets) to ensure operational efficiency and passenger support

About You

• No formal education required; experience and customer passion matter most

• 1+ year of experience in hospitality, transport, tourism, or customer-facing roles

• Fluent in English and French

• Strong communication and interpersonal skills

• Comfortable using digital tools and handling on-site tasks

• Resilient under pressure, service-oriented, flexible, team player

• Experience in sales or cash handling is a plus

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.

• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.

• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.

• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations

• Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!