Join our Team

At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity:

As Sales Director Business Development, you will report to the Head of Business Development and Sales Operations for Customer Unit Canada.

The primary objective of the Business Development account is to drive growth across mission-critical communications, enterprise, and non-traditional segments in Canada—spanning new business acquisition through to the successful execution of signed contracts in line with end-customer expectations.

In this role, you will be accountable for defining the account strategy, developing go-to-market models, and building strong relationships with both internal and external stakeholders across the public and private sectors. You will be responsible for expanding existing contracts and promoting new solutions from Ericsson’s Mission Critical portfolio, enabling Customer Unit Canada to capture opportunities in new and emerging areas.

Internally, you will serve as the Account Commercial Responsible (ACR), leading the Core 3 (ACR, CSR – Customer Solutions Responsible, CFR – Customer Fulfillment Responsible) to deliver against account objectives and targets while ensuring high levels of customer satisfaction.

Most importantly, you are a driven and resilient leader—self-motivated, open-minded, and passionate about winning and delivering results.

What you will do:

• Identify new business opportunities and drive profitable sales activities to enable sustained, long-term growth
• Monitor the financial performance of contracts and initiate corrective actions when required
• Develop and execute account plans and strategies aligned with customer needs and Ericsson’s business objectives
• Build and maintain strong relationships with key decision-makers and influencers across public and private sector organizations
• Lead the negotiation and drafting of complex commercial contracts and partnership agreements
• Collaborate closely with internal stakeholders—including delivery, finance, legal, and marketing—to ensure successful project execution
• Provide accurate and timely sales forecasts, reports, and pipeline updates
• Monitor market trends, government policy and political developments, competitor activity, and customer feedback
• Ensure full compliance with Ericsson’s policies, governance, and ethical standards

The skills you bring:

• Education: Master of Business Administration, Master of Engineering, or a related field required
• Experience: Demonstrated success leading complex, relationship-driven sales engagements within the ICT sector, ideally across mission-critical, defense, or public sector environments
• Strong understanding of the Ericsson portfolio, with a strong emphasis on Defence and Mission Criti-cal Communications solutions
• Strong understanding of the Canadian telecommunications landscape, including regulatory, com-mercial, and competitive dynamics
• Proven knowledge of the Canadian defense and public sector ecosystem, including procurement models, stakeholder structures, and long-cycle sales processes
• Proactive, results-oriented leader with strong communication, negotiation, problem-solving, and de-cision-making skills; able to thrive in complex and fast-paced environments and influence across matrix organizations
• Demonstrated financial acumen, coupled with innovative and creative thinking
• Excellent presentation, communication, and executive engagement skills
• Strong interpersonal skills with the ability to build trusted, long-term customer relationships
• High level of accountability with a responsive, outcome-focused mindset

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Ottawa (Country/ City)

Job details: Account Manager

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

• Ontario: $160,000- $ 210,000

Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security

We invest in both your short and long-term financial wellbeing. Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.