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JobsDomino's

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

Domino's

Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

Domino's

St Charles

·

On-site

·

Full-time

·

6d ago

Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

  • Greet customers warmly and assist them with their orders, both in-person and over the phone

  • Process customer transactions accurately and efficiently using our point-of-sale system

  • Prepare and assemble food items, including making pizzas, according to company standards

  • Maintain a clean and organized work environment, adhering to food safety and hygiene protocols

  • Handle cash and credit card transactions with precision and integrity

  • Respond to customer inquiries, concerns, and special requests in a professional and friendly manner

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with inventory management and restocking supplies as needed

  • Adapt to changing priorities and multitask effectively in a fast-paced environment

  • Promote special offers and upsell products when appropriate

  • Excellent customer service skills with a friendly and positive attitude

  • Strong verbal communication abilities

  • Capability to follow directions and adhere to company policies and procedures

  • Flexibility to work various shifts, including weekends and holidays

  • Basic math skills for handling cash transactions accurately

  • Ability to multitask and prioritize in a fast-paced setting

  • Attention to detail in food preparation and order accuracy

  • Physical stamina to stand for extended periods and lift up to 25 lbs

  • Basic computer skills for operating point-of-sale systems

  • Time management skills to ensure efficient service

  • Team-oriented mindset with a willingness to support colleagues

  • Food service industry knowledge, particularly in pizza preparation (preferred)

  • High school diploma or equivalent (preferred)

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule