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Customer Service Rep(09575) - 157 Pond Fort Trl, Ste 102

Domino's

Customer Service Rep(09575) - 157 Pond Fort Trl, Ste 102

Domino's

Lake St. Louis

·

On-site

·

Full-time

·

5d ago

Join our dynamic team as a Customer Service Representative at our Lake St. Louis, United States location. We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our company's success.

  • Answer incoming phone calls and assist customers with their inquiries

  • Take and process customer orders accurately and efficiently

  • Prepare food items, including making pizzas, as per company standards

  • Handle cash transactions and maintain accurate records

  • Provide outstanding customer service to ensure customer satisfaction

  • Maintain a clean and organized work environment

  • Collaborate with team members to ensure smooth operations

  • Assist with various tasks as needed, including lifting up to 25 lbs.

  • Adhere to company policies and procedures at all times

  • Excellent communication skills with the ability to interact professionally with customers

  • Strong attention to detail and accuracy in order processing

  • Ability to multitask and work efficiently in a fast-paced environment

  • Flexible schedule with availability to work weekends and holidays

  • Basic computer proficiency for order entry and processing

  • Positive attitude and friendly demeanor

  • Team player with a willingness to assist colleagues as needed

  • Ability to follow directions and adhere to company standards

  • Problem-solving skills to address customer concerns effectively

  • Physical ability to stand for extended periods and lift up to 25 lbs.

  • Previous customer service experience is preferred but not required

  • High school diploma or equivalent is preferred

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule