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Customer Service Rep(02959) - 2201 Madison Ave

Domino's

Customer Service Rep(02959) - 2201 Madison Ave

Domino's

Granite City

·

On-site

·

Full-time

·

6d ago

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

  • Answer incoming phone calls and take customer orders accurately and efficiently

  • Prepare and make pizzas according to company standards and customer specifications

  • Process cash and credit card transactions with precision

  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly

  • Maintain a clean and organized work environment, adhering to health and safety standards

  • Collaborate with team members to ensure smooth operations during busy periods

  • Assist with various cleaning tasks to uphold store cleanliness

  • Handle and lift items weighing up to 25 lbs. as needed

  • Excellent communication skills with the ability to interact professionally with customers and team members

  • Strong attention to detail and ability to follow directions accurately

  • Flexibility to work various shifts, including weekends and holidays

  • Positive attitude and friendly demeanor, with a passion for customer service

  • Basic computer proficiency for operating order-taking systems

  • Ability to multitask effectively in a fast-paced environment

  • Problem-solving skills to address customer concerns efficiently

  • Physical ability to stand for extended periods and lift up to 25 lbs.

  • Team-oriented mindset with a willingness to assist colleagues as needed

  • High school diploma or equivalent preferred (not required)

All your information will be kept confidential according to EEO guidelines.

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About Domino's

Domino's

Domino's

Public

Domino's Pizza, Inc., commonly referred to as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township, near Ann Arbor, Michigan.

10,001+

Employees

Ann Arbor

Headquarters

Reviews

3.1

9 reviews

Work Life Balance

3.4

Compensation

3.2

Culture

3.1

Career

3.8

Management

2.3

65%

Recommend to a Friend

Pros

Flexible scheduling and accommodates school

Good coworkers and teamwork

Weekly pay with tips and mileage reimbursement

Cons

Poor and inconsistent management

High turnover rates

Inadequate training provided

Salary Ranges

1 data points

Junior/L3

Junior/L3 · Domino's Employee

1 reports

$19,760

total / year

Base

$12

Stock

-

Bonus

$650

$16,640

$35,360

Interview Experience

1 interviews

Difficulty

2.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 100%

Neutral 0%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Background Check

5

Offer

Common Questions

Past Experience

Behavioral/STAR

Culture Fit

Availability/Schedule