At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Welcome to Product Design at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey driven through Technology. Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can enable human-centered practices that inspire, innovate, and deliver elevated experiences for our customers and products.
The Senior Product Designer for Fulfillment leads the design of critical in-store operational experiences across picking, packing, staging, and pickup, while also partnering across the broader inventory ecosystem to ensure workflow consistency and end-to-end cohesion. You will shape intuitive, efficient experiences that directly impact accuracy, speed, and associate productivity across multiple interconnected product areas.

This role requires a highly experienced designer who can navigate complex systems, work cross-functionally across inventory and fulfillment domains, and influence both product and operational decisions. You will collaborate closely with product management, engineering, data, and store operations, bringing clarity to ambiguous problem spaces and grounding decisions in evidence and operational reality.

In addition to producing high-quality design work, you will mentor and elevate other designers within the portfolio, helping strengthen craft, alignment, and design excellence across teams.

As a Senior Product Designer, you work closely with other product designers, product managers and software engineers to deliver product experiences rooted in human-centered principles that support strategic priorities. You are an active participant and expert facilitator in the organization and delivery of high-quality products enabled through a lean product development process including:

Team Forming As part of a balanced product team, you actively learn, collaborate, and build shared understanding with product management, engineering, and business partners. You help establish team norms, clarify goals, define working agreements, and create healthy rituals that support alignment and delivery.

Product Design Advocate You elevate product design practices within the team by helping teammates understand and apply core product design principles, increasing stakeholder visibility into key moments of the design process, encouraging thoughtful customer‑focused decision‑making, and finding creative ways to influence design quality beyond your immediate product team.

Evidence & Decision‑Making You approach discovery and validation with a practical mindset. You understand that the level of rigor should match the level of risk, and you select lightweight, right‑sized methods to gather evidence that moves the team forward.

Discovery You help your team frame problems effectively using approachable product design methods. You work to uncover user needs, system constraints, and workflow realities through research activities that are efficient, collaborative, and integrated into the team’s process.

Experimentation You promote a learning culture on the team by creating opportunities to test ideas early and often. You use prototypes, usability checks, concept tests, and other lightweight experiments to quickly understand what works and what doesn’t before launch.

Data‑Informed Design You incorporate insights from user feedback, product analytics, and qualitative signals to shape design decisions. You balance data with product intuition and team context to guide direction.

Development You collaborate closely with engineering throughout the build process, ensuring the final experience reflects the intent of the design. You use Homefield, our in-house design system, to deliver high‑quality solutions that fit within our broader ecosystem.

Feedback You seek continuous input from users, stakeholders, and peers. You synthesize feedback into clear themes and work with the team to determine the best path forward, ensuring insights translate into meaningful improvements.

Leadership You extend your influence beyond your immediate team by mentoring junior designers and contributing to cross-team design initiatives. You partner with your manager to explore your leadership trajectory, whether toward people management across multiple product areas or deeper craft expertise within product design.

Job Duties & Responsibilities Leadership – How you expand your influence through strategy, decision making, coaching, and management

The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:

• Actively coaching and mentoring other product designers and cross-functional peers

Strategy – How you understand and plan within a product team that solves customer problems and drives market impact

The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:

• Using evidence-based influencing skills

• Conducting stakeholder identification workshops and create stakeholder map by product

• Facilitating stakeholder engagement and interactions for HCD enablement

• Translating stakeholder knowledge into inputs to discovery

• Improving business proficiency through partnership with stakeholders

• Effectively explaining 'why' discovery / experimentation are needed

• Defining the discovery strategy in support of the product domain

Execution – How you support and provide oversight to the design and delivery of solutions to our customers

The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:

• Conducting research discovery to define problems

• Applying mixed methods research practices

• Identifying the right problems using problem discovery frameworks

• Prioritizing problems to be solved

• Testing and learning through lean experimentation

• Identifying patterns in data and build expanded research models in partnership with Product Management

• Storytelling enthusiast and design-thinking influencer

• Following industry trends and retail concepts that can inspire innovative product thinking

• Building partnerships with internal research teams (Athlete Insights, Data & Analytics, etc.)

• Understanding the macro-level journey of the product and cross-team dependencies

• Utilizing visual design principles applied to UI design

• Demonstrating a customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf

• Leveraging Homefield to create UI designs

• Participating in sprint planning to support research / design / development

• Gathering feedback to inform behavioral trends

• Monitoring metrics to understand usage trends

• Building discovery objectives and goals in collaboration with key stakeholders

• Combining quantitative + qualitative data to tell the story of the product

• Improving data proficiency through partnership with the D&A team

QUALIFICATIONS:

Candidates for this role should have:

• Advanced understanding of Product Design

• A lean product mindset rooted in experimentation

• Success in defining a cohesive research strategy

• Strong written and verbal communication skills

• Effective facilitation, relationship building and collaboration skills to drive alignment across organizational peers and stakeholder groups

• Ability to balance business objectives & customer needs

• Demonstrated success defining & launching complex products

• Strong deductive reasoning skills

• Curious attitude and desire to learn

• Customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf

• Experience with generative research methods

• Advanced level use of problem-solving frameworks (must be able to demonstrate)

• Understanding of software development lifecycle

• Knowledge of lean product management

• Ability to influence cross-functional teams without formal authority

• Ability to know when to pivot or persevere based on data and learnings

• Portfolio of work, demonstrating a human-centered design process

• Nice to have - retail experience or experience working within inventory, fulfillment, or operational workflows.

This is a fully remote position

This role is not eligible for immigration sponsorship.

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidateduring any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $95,200.00 - $158,800.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.