Advanced Technical Specialist

• Repair & Re-Fielding Center

About the Role

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.

The Advanced Technical Specialist- Repair & Re-Fielding Center for Beckman Coulter Diagnostics is responsible for performing the repair process of field returned instruments at RRC and Ensuring high quality of RRC instruments through effective implementation of Repair process and ensure the increase in productivity of RRC and Maintain the RRC center to align with QRA requirements. This position is reported to the Manager-Re-fielding Services & Technical Training-SWA and is part of the Customer Support department at our Repair and Re-fielding center in Chennai and will be onsite.

Key Responsibilities

In this role, you will have the opportunity to:

• Ensure high quality of Repair process of all the Instruments by Improving the quality, efficiency, safety, and 5S performance of the Repair & Re-Fielding center
• Exercise independent judgement in RRC activities through tracking Depot repair work orders in the system and maintaining all documents in alignment with QRA requirements
• Ability to mentor and provide peer assistance and supervise team, deploy training plans to promote flexibility for RICO process
• Handle Internal customer complaints and develop preventive measures; perform internal non-conformance investigations
• Maintain and update Standard Operating Procedure, Job Safety Analysis and use lean tools and participate in projects for continuous improvement

Essential Requirements

• Bachelor's degree or above of Biomedical Engineering
• Medical diagnostics background is preferred
• BE / BTech / Diploma
• Minimum 7 years working experience on IVD Service function
• Minimum 4 years' experience in handling Installation, PM, and repair activities of Diagnostics instruments either in Repair/Refurbishing center or in the field

Preferred Experience

• Hands-on experience in repair activities of Beck DX Instruments

About Danaher

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world's most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

For more information, visit www.danaher.com.

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