We will work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments all over the world. This will include direct engagement into operations including immediate notifications for critical issues and acting as the service owner. You will have the opportunity to develop in the field of communication thanks to cooperation with employees at various levels in different regions of the world and from a wide range of global IT and business. Key to your success will be impeccable process fulfilment and continuous service delivery as this is our highest priority. Perform incident triage functions. Conduct in a dynamic environment with a fluctuating potentially voluminous operational workload. High-reaching and with dedication towards continual growth and self-improvement. Working knowledge of internet working and telecommunications will help you in being successful. Background in operating network/distributed services within international dynamic environment. Understanding of OSI model, servers and network protocols. Industry specific certifications - CCNA or adequate knowledge would be an advantage. Effective written and verbal communication skills ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------