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VP Global Payroll Services Transformation Lead

Citigroup

VP Global Payroll Services Transformation Lead

Citigroup

TAMPA, Florida, United States of America

·

On-site

·

Full-time

·

1mo ago

The Global Payroll Services Transformation Lead is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This role is recognized as a technical authority for an area within the business and requires basic commercial awareness. Multiple individuals within the business may provide the same level of subject matter expertise.

Key Skills:

  • Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers.
  • Strong analytical skills and problem-solving capabilities, particularly in developing and implementing digital transformation or strategic solutions.

Impact & Scope:

  • Significant impact on the area through complex deliverables.
  • Provides advice and counsel related to the technology or operations of the business.
  • Work impacts an entire area, eventually affecting the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Manages multiple projects while guiding operations and change management teams.
  • Candidates should possess strong experience as both a Project Manager and a Business Analyst.
  • Coach the change management team on Agile principles and practices, and foster a self-organizing, collaborative environment for payroll solution delivery.
  • Proactively identify, track, and remove impediments or blockers that hinder the payroll team's progress, while managing project risks and dependencies across various stakeholders.
  • Manage stakeholder expectations, ensure alignment on payroll project objectives, and adapt plans dynamically to changing business priorities and feedback throughout the iterative development lifecycle.
  • Collaborate with Product Owners and stakeholders to define, refine, and prioritize payroll-related user stories, epics, and acceptance criteria within the product backlog.
  • Serve as the primary liaison between payroll business stakeholders and the development team, ensuring clear, concise communication and a shared understanding of evolving payroll requirements and regulatory changes.
  • Actively participate in all Agile ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) to clarify requirements, support the team, and validate iterative payroll solution development
  • Ability to quantify benefits and effectively present findings and recommendations to leadership. Proficiency in leveraging AI tools and applications to enhance project efficiency and analysis.

Qualifications:

  • 7-10 years of experience in a related role with commensurate experience in people management.
  • Education: Bachelor’s/University degree, Master’s degree preferred.
  • Familiarity with technology and the Software Development Life Cycle (SDLC).
  • Experience with Workday or any SASS application preferred.
  • Good knowledge and experience working with AI tools and understanding of AI concepts.
  • Specialized Knowledge: Good knowledge of North America payroll and Tax regulations and practices.
  • Scrum Master or PMP certification is a plus.

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About Citigroup

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

Employees

New York City

Headquarters

Reviews

3.3

4 reviews

Work Life Balance

3.0

Compensation

3.2

Culture

2.8

Career

2.5

Management

2.7

35%

Recommend to a Friend

Pros

Compensation increases for investment banking roles

Legitimate investment banking employer

Internship opportunities available

Cons

Unclear career progression paths

Limited meaningful experience in internships

Compensation raises lower than competitors

Salary Ranges

28 data points

Senior/L5

Senior/L5 · Cash & Trade Processing Senior Group Manager

2 reports

$224,732

total / year

Base

$195,245

Stock

-

Bonus

-

$218,500

$230,564

Interview Experience

5 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 40%

Negative 60%

Interview Process

1

Application Review

2

Recruiter Screen

3

Programming Assessment

4

Hiring Manager Interview

5

Panel/Superday Interviews

6

Final Decision

Common Questions

Technical Knowledge

Case Study

Behavioral/STAR

Past Experience

Culture Fit