The Infrastructure Technology Lead Analyst is an intermediate level responsible for assisting with cloud container technologies adoption, simplifying process & procedures, technical guidance and securing the environment.

Responsibilities:

• Acts as SME to senior stakeholders and /or other team members.
• Be an active member of Level 3 Open Shift Global container Operations Team.
• Collaborate with Release Engineering & Product Development teams to develop change management strategies – e.g. canary-style deployments, pushing out new releases without interrupting services, and rolling back features that encounter problems.
• Manage efficiency and performance of system resources utilized, to balance demand (load), capacity, and product service performance.
• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
• Drive total quality improvement of the cloud solutions to minimize and eliminate incidents due to architecture or design defects (SPOF), capacity related incidents, and EOL/EOVS.
• Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolutions to restore services.
• Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks.
• Provide technical/strategic direction and act as advisor/coach to lower-level analysts.
• Develop projects required for design of metrics, analytical tools, bench-marking activities and best practices
• Contribute to technical direction and strategic decisions
• Drive Root Cause Analysis (RCA) post restoration of service
• Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy.
• Site Reliability Engineering (SRE), the main goals are to create scalable and highly reliable systems by partnering with the application development and production management teams.
• Appropriately assess risk when business decisions are made, demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by providing compliance with applicable laws, rules and regulations, adhering to Policy.
• Applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years of experience in enterprise level IT Cloud based technologies (PaaS, IaaS, Cloud Infrastructure Services, Open shift, Public Cloud Service Providers)
• Experience with issues facing large scale distributed server environments
• Experience in architecture and support best practices in Red Hat Open Shift in a private cloud environment or Amazon AWS, GCP & Azure.
• Experience in open-source technologies like Docker, Git, SpringIO, NGINX, Tomcat
• Experience in CICD tooling like, Jenkins, Artifactory, Sonarqube, Chef, RTC, BMC RLM
• Understanding of Cloud application design principles such as 12 factor apps
• Broad knowledge in systems monitoring, alerting and analytics App Dynamics, Logstash, Splunk, ELK, etc.
• Ability to communicate technical concepts to non-technical audience
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline.
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills

Technical Skills Set:

• Hands on Expertise in Cloud Platform administration and management of Red Hat Open Shift, Kubernetes, Container Technologies, Redis, Gemfire, AWS, GCP, NGINX.
• Experience on monitoring tools like ELK, Splunk and AppD
• Experience on CI/CD tools like Jenkins, Bitbucket, Artifactory, and RLM is preferred
• Experience on IaaS, PaaS Platforms (VMware, ESX, NSX, Docker, Kubernetes, ,Open Shift)
• Certification in cloud technologies. (AWS, GCP, Kubernetes, etc.)
• Experience with JAVA, Spring, NodeJS preferred

Education:

Bachelors/University degree, master’s degree preferred

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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