Coordination and execution of the documentation process - document tailoring, issuance, validation, and execution for clients account openings across multiple jurisdictions. Ensure customer queries are answered in the most efficient way possible, acting as the clients Single Point of Contact and engage with Global partners where necessary to meet our client's requirements Enhance the Client Experience and be the clients advocate in simplifying and improving our internal processes Attend regular conference calls with customers to provide updates on the account opening status for the completion of documentation as required Updating documentation and processing status in the inventory database as per clearly defined processes Own your client queries end to end using project management approach Co-ordinate and control special projects (mergers/acquisitions/tax payments etc.) where applicable 1-2 years of relevant Corporate Customer Service/KYC/Financial Client Onboarding and/or Project Management experience Fluent English is mandatory Experience in a process driven, documentation or legal environment preferable Proven ability to establish and maintain business partnerships and client relationships Strong investigative and analytical skills Ability to work independently within a team environment Additional language knowledge of French/Hebrew/Russian would be an asset Then apply to discover the true extent of your capabilities. LI-EŁ1 ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Institutional Client Onboarding ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------