What you’ll do

• Act as Senior Point of contact on the team, involved in discussions on Teams performance, hiring, and daily task direction.

• Manage the end-to-end processing of Voluntary Corporate Action events, encompassing reconciliation, communication, and postings.

• Act as a primary liaison with clients, depositories, agents, and issuers for event clarification and instruction solicitation.

• Identify, capture, and accurately process all incoming client instructions related to Corporate Action events.

• Oversee risk management activities, including tracking and mitigating risks associated with client responses, funding, and processing.

• Develop, maintain, and ensure adherence to processing procedures and controls throughout the life cycle of voluntary events.

• Monitor and analyze departmental performance metrics, identifying gaps and contributing to continuous improvements and system enhancements.

• Serve as the initial point of escalation for problem resolution, demonstrating sound ethical judgment and compliance with regulations.

What we’ll need from you

• Bachelor’s/University degree or equivalent practical experience.

• Intermediate to senior-level experience in an asset servicing or corporate actions role.

• Proven experience in people management or a supervisory capacity.

• In-depth disciplinary knowledge of asset servicing operations and corporate action processing.

• Strong leadership, operational, and service direction capabilities.

• Excellent communication and diplomacy skills for effective client and stakeholder engagement.

• Demonstrated ability to appropriately assess and mitigate operational and reputational risks.

• Experience in contributing to system enhancement functions, including feedback on Business Requirement Documents (BRDs) and User Acceptance Testing (UAT).

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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