Jobs
Benefits & Perks
•Healthcare
•Mental Health
•Parental Leave
•Learning Budget
•Paid Time Off
•Volunteer Programs
•Healthcare
•Mental Health
•Parental Leave
•Learning
Required Skills
Credit risk management
Credit policy
Quantitative analysis
Risk analysis
Negotiation
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
We’re currently looking for a high caliber professional to join our team as Vice President, Credit Portfolio Senior Manager, Hybrid based in Gurugram, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
· We empower our employees to manage their financial well-being and help them plan for the future.
· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
This position is within Citi’s USPB In-Business Unsecured Lending Risk. This role will develop, implement and monitor credit policy strategies and capabilities for new account originations across the Unsecured lending portfolios (Cards, Personal Loans, Merchant Installment Loans, Lines of credit). You will be responsible for ensuring that credit strategies are analytically sound, compliant with regulatory expectations, and aligned with bank’s risk appetite and growth objectives.
In this role, you are expected to:
- Support design, development & optimization of the acquisition credit policies for a $150B portfolio that generates 15MM new accounts annually
- Perform quantitative analyses to assess risk-adjusted return, risk segmentation, and tradeoffs in acquisition policy changes
- Prepare proposals and review with the stakeholders within Risk, document the effective challenge and incorporate inputs in revising the proposals
- Collaborate with digital and marketing teams on channel specific underwriting policies
- Partner with modeling team on new tools, machine learning and alternate data
- Develop a testing framework to deploy learnings faster using repeatable playbooks and monitoring routines
- Track and report on initiatives, performance results, emerging trends and opportunities to senior management
- Ensure adherence to internal and external regulatory expectations
- Respond to effective challenge from second line
- Serve as SME for audits, model use and implementation of strategies
- Ensuring strategies are executed in a strong control environment
As a successful candidate, you’d ideally have the following skills and exposure:
- An experienced credit policy manager – who has the vision and can adapt to changing technology and the demands of the governance and regulation.
- Creative –who can take a concept and give it shape and structure. Is not afraid to ask questions and loves playing with new ideas.
- Has good Judgment – knows when something does not add up and is not right. Has attention to details and can get into the weeds when needed.
- 10 years of experience in credit risk management or lesser with relevant experience in acquisitions credit risk
- Experience in the financial services industry preferred
- Demonstrated accountability for delivery of a full range of services to one or more businesses/geographic regions
- Consistently demonstrate clear and concise written and verbal communication
- Proven negotiation skills often used at a senior level
- Demonstrated ability to synthesize, prioritize and drive results with urgency
- Ability to obtain support and buy-in across a wide range of internal and external audiences
Education:
- Bachelor’s/University degree in statistics, mathematics, economics, or equivalent experience. Master’s/PhD degree is a plus
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
Citi Careers | Find Your Next Opportunity
Job Family Group:
Risk Management
Job Family:
Portfolio Credit Risk Management:
Time Type:
Full time
Most Relevant Skills
Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review *Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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About Citigroup

Citigroup
PublicCitigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
10,001+
Employees
New York City
Headquarters
Reviews
3.3
4 reviews
Work Life Balance
3.0
Compensation
3.2
Culture
2.8
Career
2.5
Management
2.7
35%
Recommend to a Friend
Pros
Compensation increases for investment banking roles
Legitimate investment banking employer
Internship opportunities available
Cons
Unclear career progression paths
Limited meaningful experience in internships
Compensation raises lower than competitors
Salary Ranges
28 data points
Senior/L5
Senior/L5 · Cash & Trade Processing Senior Group Manager
2 reports
$224,732
total / year
Base
$195,245
Stock
-
Bonus
-
$218,500
$230,564
Interview Experience
5 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 40%
Negative 60%
Interview Process
1
Application Review
2
Recruiter Screen
3
Programming Assessment
4
Hiring Manager Interview
5
Panel/Superday Interviews
6
Final Decision
Common Questions
Technical Knowledge
Case Study
Behavioral/STAR
Past Experience
Culture Fit
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