Lead the end-to-end change management process for all credit risk initiatives, including new product introductions, regulatory updates, credit policy changes, and system enhancements. Develop and maintain an intake process that captures, prioritizes, and aligns changes with the organization's broader credit risk strategy. Oversee the successful implementation of changes, ensuring adherence to timelines, budget, and quality standards while minimizing operational disruption. Lead and develop a team of intake professionals, ensuring that team members have the skills, resources, and support needed to excel. Provide coaching, mentoring, and performance feedback to ensure high levels of engagement and productivity within the team. Promote a collaborative, high-performance culture that aligns with the organization's risk and profitability goals. Bachelor's degree in Business, Finance, Risk Management, or a related field. Advanced degrees and certifications in project management or risk management are a plus. 12+ years of experience in credit risk, change management, or project management roles, with a proven track record of leading cross-functional teams and managing complex change initiatives. Experience managing control breaks and BAU activities within a highly regulated financial services environment. Strong project management skills, with experience in developing and executing detailed plans to deliver changes on time and within budget. Deep understanding of credit risk management, risk control frameworks, and regulatory requirements related to credit risk. Demonstrated ability to identify and manage risks associated with credit risk changes and control breaks, ensuring timely remediation and long-term solutions. Experience working with finance and risk teams to ensure changes are aligned with the organization's financial and risk management objectives. Experience leading process improvement initiatives using methodologies such as Lean or Six Sigma to optimize change management and risk control processes. Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Collaborate with risk control and audit teams to implement solutions that strengthen internal controls and align with regulatory expectations. Ensure continuous monitoring and improvement of credit risk processes to prevent future control breaks and drive operational resilience. Manage BAU activities related to credit risk, ensuring that ongoing processes, including risk assessments, reporting, and compliance checks, are executed effectively. Ensure BAU activities support both profitability and risk discipline goals, aligning with the broader organizational objectives. Collaborate with credit risk teams to identify process improvements that enhance efficiency, reduce costs, and maintain high levels of risk control. Partner with technology, operations, risk, and compliance teams to ensure the successful delivery of credit risk changes and projects. Lead cross-functional meetings and governance forums to ensure alignment on change priorities, risks, and timelines. Serve as a liaison between senior management and working teams, ensuring that change initiatives are well-communicated and aligned with organizational strategy. Ensure that all credit risk changes, control breaks, and BAU activities are managed in a way that aligns with profitability goals and enhances risk management practices. Collaborate with finance and risk teams to measure the financial impact of credit risk changes, ensuring alignment with the organization's profitability objectives. Process Optimization & Continuous Improvement: Strong collaboration and stakeholder management skills, with experience working across risk, operations, technology, and compliance teams. Proven ability to influence and drive consensus among senior leaders and cross-functional teams, ensuring alignment on change priorities and risk management goals.