We have an exciting opportunity for you to advance your analytics career and make a meaningful impact at JPMorgan Chase.
As a Quant Analytics Associate within the Consumer and Community Banking Data and Analytics team, you support advanced analytics projects across operational functions, channels, and products. You help drive business outcomes and improve customer experience by providing analytics support and maintaining strong controls.

Job responsibilities

• Lead partnerships with key stakeholders and product groups, applying strong understanding of business drivers, data, and processes
• Provide analytics leadership for demand mitigation programs across the servicing organization
• Collaborate with teams to map data flows from processes to databases
• Develop and report on operational performance metrics and KPIs using analytical tools to improve business functions
• Analyze customer interactions across channels to identify journeys and friction points
• Manage deliverables to gain insights and enhance monitoring processes
• Prepare and deliver presentations with actionable insights for executive audiences

Required qualifications, capabilities, and skills

• Bachelor's degree in a quantitative or related field
• Four years of related experience
• Hands-on experience with SQL, Alteryx, Python, and Tableau
• Experience in data quality control and resolving data discrepancies
• Familiarity with data mining, statistical modeling, machine learning, and advanced analytics methods
• Experience delivering analytics solutions using Agile methodologies
• Strong communication and presentation skills with senior leaders

Preferred qualifications, capabilities, and skills

• Experience creating dashboards and visualizations for management self-service
• Exposure to cloud technologies
• Entrepreneurial drive and ability to influence stakeholders
• Growth mindset, collaborative, and motivated by technical challenges

ABOUT US
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.