The application window is expected to close on:
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

AR Operations Analytics & Cash Forecasting Manager

Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.
Application window has been extended and expected to close on 03/01/2026 However, the job posting may be removed earlier if the position is filled or if a sufficient number of applicants are received.

Meet The Team:

The AR Operations Analytics & Cash Forecasting Manager plays a critical role in supporting global Accounts Receivable operations by delivering accurate cash forecasting, insightful reporting, and analytical support across disputes, cash application, and AR technology initiatives. This role partners closely with operational stakeholders within Finance Shared Services, the Corporate Controller Group, Sales and FP&A to improve visibility into cash inflows, drive operational efficiency, and support data-driven decision-making.

The position combines operational finance expertise, strong analytical capability, and cross-functional collaboration, serving as a key enabler of AR performance and cash predictability. The role also includes presentation of collections performance to senior leaders throughout Cisco.

The AR Operations Analytics & Cash Forecasting Manager will excel in the areas of financial modeling (Excel) data manipulation and visualization, statistics, financial analysis, risk and reporting. This role will provide analytic and reporting recommendations to leadership to drive improved operational efficiencies, cost of payment reductions, and return on investment by creating and communicating complicated analyses concisely.

Your Impact

Primary Responsibilities

• Own and continuously improve short-term and mid-term cash collection forecasts in partnership with collections, non-integrated acquisitions, and corporate FP&A.
• Analyze historical collection trends, disputes, billing cycles, and customer payment behavior to improve forecast accuracy.
• Provide variance analysis (forecast vs. actuals) and clearly articulate drivers, risks, and mitigation actions.
• Support month-end, quarter-end, and year-end AR close activities with accurate data and insights
• Partner with regional AR teams to identify operational bottlenecks and improvement opportunities
• Assesses the needs of the business, prioritize projects and drive analyses to completion. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business
• Gather data inputs from multiple sources. Identify new data sources that will enhance business outcomes and support objectives
• Use modern visualization tools such as Tableau and Power of BI to enhance business understanding through artistic, simple, and concise data story telling
• Use statistical and other quantitative modeling techniques to analyze large data sets, identify business opportunities and quantify risks. Supports advanced analytics including prescriptive and predictive analyses
• Complete complex ad-hoc research, analysis, and reporting. Serves as a subject-matter expert on the team
• May assume project/initiative responsibility, and provide guidance to more junior employees or act as a team lead
• Serve as chief of staff to Sr. Director, Invoice to Cash for staff initiatives and staff projects

Minimum Requirements

• Strong analytical skill set with executive presence
• 5+ years of relevant experience
• Bachelor’s Degree in Business, Finance, Economics, Information Management, or related field
• Analytical thinking with strong attention to detail
• Ability to synthesize data into executive-level insights
• Strong communication and stakeholder management skills
• Process improvement mindset

Preferred Qualifications

• Exposure to large, complex, multi-currency environments
• Familiarity with automation, AI, or analytics tools in AR or Order-to-Cash
• Master's Degree in Economics or Business or CPA a plus

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $109,500.00 to $142,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$132,000.00 - $199,000.00

Non-Metro New York state & Washington state:

$117,400.00 - $175,500.00

• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.