Stock Controller

Location: CHANEL Harrods

Contract: Permanent, Full Time

ABOUT THE JOB

As a member of our Stock Control team your mission is to effectively manage the movement of stock and supplies into, around and out of our Harrods boutique. This is a great opportunity to join a highly dynamic team at a very exciting time.

What impact you create at Chanel

• Accurate receipt of deliveries, ensuring that goods received correspond with the appropriate documentation as well as maintaining the computerised inventory system accurately.

• Arrange for return and transfers of stock as requested, liaising with colleagues and recipients as necessary.

• Develop and maintain expert standards of product knowledge to be shared as appropriate.

• Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required

• Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale as well as ensuring good time management and sufficient Boutique cover at all times.

• Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands.

• Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times.

• Timely and accurate completion of any necessary administration, adhering to set procedures and policies as appropriate.

• Assist with regular stock level checks, and review alterations and holds as appropriate.

• Assist with the preparation as well as attending regular events including special events, promotions, stock taking etc.

• Ensure all goods are security tagged, ticketed, handled and stored with due care.

• Assist with the maintenance of relevant displays and the prompt and correct replacement of sold products.

• Successfully participate in and complete any training provided, acquiring and applying high standards of customer service and product knowledge.

You are energised by

• Working in a highly collaborative and diverse environment

• Working creatively to solve problems as part of a team and as an individual

• Creating the operational and logistical foundations for a successful boutique

• Fostering a meaningful client experience centred around connection and the beauty of the brand

• Collaborating across multiple levels of the business to deliver excellent results

What you will bring

• Excellent communication skills and an ability to build relationships with internal colleagues and external partners.

• Experience of managing the movement of stock and supplies in a fast paced, high-volume environment.

• Experience in helping team members be their best selves.

• Experience in working proactively and reactively as part of a dynamic and collaborative team.

• Knowledge of SAP and MS Office

• Working knowledge of RFID

What Chanel can offer you

• Delivery of excellence in an environment that places long term success of CHANEL and its people at the forefront.

• An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL

• An environment to express both your curiosity and capability, where individual learning styles are embraced, with the aim of creating sustainable long term personal and professional growth.

• Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women

Benefits at Chanel:

Our employee benefits have been created to support you across your professional and personal life by offering you:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories

• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more

• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines

• Platforms: Multiple Platforms to support across Wellbeing

• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales

• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

Benefits are eligibility dependant and subject to change at any time

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.