Position: Supply Chain Intern

Location: Dubai, UAE

At CHANEL, our commitment to excellence and operational performance is at the heart of our Maison. As a Supply Chain Intern for Fragrance & Beauty, you will collaborate closely with the Supply Chain Executive and work alongside Area Sales Managers, Marketing, Retail, Local Market, Brand Managers, Boutique Teams and our headquarters in Neuilly to ensure seamless order processing and shipment coordination across the UAE. This internship offers a unique opportunity to gain hands-on experience in luxury supply chain operations, shipment follow-up, and cross-functional teamwork, while contributing to the continued success of one of the world’s most iconic brands.

WHAT IMPACT YOU CAN CREATE AT CHANEL:

Order & Shipment Management:

• Support accurate and timely order creation in SAP, ensuring data integrity and thorough documentation.

• Track shipments and proactively follow up on delivery status, collaborating with Customer Service teams in Paris.

• Investigate and resolve shipment discrepancies, including quantities, delays, and documentation issues.

• Assist with clearance and invoicing processes for the UAE Local Market, coordinating with distributors and supporting the Supply Chain Executive.

Reporting & Coordination:

• Participate in weekly Sales & Supply meetings, preparing and sharing shipment ETA updates.

• Update and maintain trackers, including campaign shortages analysis, regular order fill-rate analysis and campaign trackers with updated ETAs.

• Contribute to the monthly supply newsletter by consolidating data.

New Campaign Orders:

• Support the follow-up of new campaign orders, raising potential risks or delays.

• Coordinating quota reviews and order validations with cross-functional teams.

ENERGIZERS

• Transforming supply chain data into actionable insights that enhance operational efficiency and business performance.

• Collaborating with dedicated colleagues to ensure excellence in order and shipment management.

• Contributing to a culture where rigor, precision and effective communication are valued.

• Developing your organizational, analytical and communication skills in a dynamic, luxury retail environment.

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WHAT YOU CAN BRING:

• Advanced proficiency in Microsoft Excel and PowerPoint, with a keen analytical and detail-oriented mindset.

• Exceptional attention to detail, problem-solving skills and proactive follow-up abilities.

• Strong organizational skills and the ability to manage multiple priorities efficiently.

• Clear and confident communicator, able to collaborate effectively with diverse stakeholders.

• Commitment to maintaining high standards of accuracy and efficiency.

• Enthusiasm for learning and adaptability in a fast-paced, multicultural environment.

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REQUIREMENTS:

• Bachelor’s degree or equivalent relevant experience.

• Previous experience or coursework in supply chain management, order processing, or logistics is an advantage.

• Strong written and verbal communication skills in English; proficiency in Arabic and/or French is a plus.

• Based in Dubai or willing to relocate.

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WHAT YOU WILL GAIN:

As a Supply Chain Intern at CHANEL, you will join a collaborative and forward-thinking team dedicated to driving operational excellence and shaping the future of luxury retail in the region. You will develop technical and interpersonal skills, gain hands-on experience in supply chain operations and play an active role in supporting CHANEL’s growth.

This position is more than just an internship – it’s an opportunity to be part of the CHANEL journey, supporting our commitment to people, excellence and innovation. If you are ready to take the next step in your career we look forward to hearing from you!