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IT Field Support Analyst

CBRE

IT Field Support Analyst

CBRE

·

On-site

·

Full-time

·

5d ago

CBRE is the global leader in commercial real estate services and investments.

With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

What You’ll Do: At CBRE Advisory Indonesia, you will coordinate the daily operations for a small to medium-sized location.

This includes software, hardware, tape backups, phone administration, and the local area network.

This job is part of the D&T Support job function.

  • They are responsible for providing technical support and solutions to internal users.
  • Assist with the daily operations of the local area network.
  • Install and upgrade operating systems including standard business applications and associated peripherals.
  • Maintain a daily backup of specific network files.
  • Perform service administration tasks for software and hardware products to ensure manufacturer warranty.
  • Troubleshoot any software and hardware problems through debugging, testing, and vendor assistance.
  • Perform software and hardware inventory.
  • Conduct the administration of phone and voicemail systems for the site.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
  • Impact through clearly defined duties, methods, and tasks are described in detail.
  • Deliver own output by following defined procedures and processes under close supervision and guidance.

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About CBRE

CBRE

CBRE

Public

CBRE is a global commercial real estate services and investment firm providing property sales, leasing, investment, and facility management services. The company serves property owners, investors, and occupiers across various real estate sectors worldwide.

10,001+

Employees

Dallas

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

3.5

Culture

2.5

Career

3.2

Management

2.0

35%

Recommend to a Friend

Pros

Quick hiring process

Competitive compensation offers

Entry-level opportunities available

Cons

Poor follow-through on hiring commitments

Limited networking opportunities

Lack of specific role feedback

Salary Ranges

4 data points

Junior/L3

L2

L3

L4

L5

L6

M3

M4

M5

M6

Junior/L3 · Analyst - Back Office

1 reports

-

total / year

Base

-

Stock

-

Bonus

-

Interview Experience

9 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 89%

Negative 11%

Interview Process

1

Application Review

2

Initial Screening/Phone Interview

3

Technical/Case Study Round

4

Final Interview/Presentation

5

Offer Decision

Common Questions

Technical Knowledge

Case Study

Behavioral/STAR

Past Experience

Real Estate Industry Knowledge