About the Role:

Ready to lead with impact?

Join CBRE as a Senior Facilities Manager, where you’ll oversee a portfolio of retail sites for one of our leading technology clients in Southern California. This hybrid role combines strategic oversight with hands-on engagement—you’ll regularly engage the client and visit retail locations weekly to ensure smooth operations and exceptional service.

In this position, you will act as a Subject Matter Expert in building operations and maintenance activities while delivering hospitality-driven customer service and operational excellence across multiple sites.

Responsibilities include managing daily operations, preventative and reactive maintenance across mechanical, electrical and plumbing (MEP) activities, and compliance. In addition, vendor management and governance is critical while fostering strong relationships with store managers, property managers and landlords. Your leadership will ensure seamless service delivery and a positive, productive environment for our client’s teams.

This is more than facilities management—it’s an opportunity to shape workplace experience and drive performance across a dynamic portfolio.

What You’ll Do:

• Identify opportunities for operational improvements, repairs, and upgrades, and implement solutions that enhance efficiency and performance using existing technical acumen and strong budget adherence.
• Maintain superior customer service standards in all client interactions, ensuring responsiveness and professionalism.
• Lead and coordinate facility repairs and maintenance by partnering with technicians, vendors, and contractors to ensure timely and high-quality service.
• Foster strong client relationships through proactive communication and regular meetings to address and resolve facility-related concerns.
• May work alongside project managers to provide guidance and oversight, while not directly managing projects.
• Conduct facility inspections and ensure compliance with local, state, and federal regulations, maintaining high standards of quality assurance.
• Develop and enforce environmental health and safety procedures tailored to each facility’s needs.
• Build and maintain vendor relationships, oversee invoicing processes, and review and approve purchase orders for parts, services, and labor.
• Apply broad business and technical knowledge to align facilities operations with departmental goals and cross-functional initiatives.
• Serve as a mentor and role model, promoting CBRE’s RISE values and influencing others through leadership and collaboration.
• Solve complex technical and operational challenges with a strategic and solutions-oriented mindset.
• Recognize and address the broader impact of decisions across the department, driving continuous improvement in methods, processes, and standards.

What You’ll Need:

• Bachelor’s degree preferred with 5–8 years of relevant experience; a combination of education and experience will be considered in lieu of a degree. An engineering/technical background is preferred given the dynamic needs of the respective locations.
• Demonstrated experience in facilities management, preferably for global leader in consumer technology.
• Valid driver’s license required due to travel expectations. Willing and able to travel to client sites across the portfolio.
• Ability to effectively liaise and build relationships with multiple stakeholders, including clients, vendors, and internal teams.
• Strong ability to communicate complex and sensitive information clearly and effectively, while setting expectations and resolving challenges.
• Experience in hospitality-focused roles or workplace experience positions required.
• Proven leadership skills with the ability to inspire teams and align operational goals across roles and functions.
• Facility Management certification (e.g., IFMA, BOMA) is preferred.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other related applications. Ability to learn and apply new technologies and equipment in a dynamic environment.
• Excellent organizational skills and a proactive, curious mindset.
• Solid understanding of financial and operational math, including percentages, fractions, and other calculations.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.

Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.

• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.