Job Summary

The Technical Manager is responsible for maintenance execution, technical operations, and end‑to‑end compliance across the data centre. The role drives team capability, vendor performance, and critical facility reliability while acting as CBRE’s primary technical point of contact. This position ensures strict adherence to statutory obligations and full alignment with CBRE’s Data Center Operating Playbook.

Key Responsibilities

Technical & Operational Management:

· Plan and execute preventive maintenance (self-preformed and vendor preformed), while ensuring maintenance activities do not impact operation of the data centre, and uptime/availability is maintained.

· Own preventive and corrective, maintenance programs to maximize asset lifecycle, reduce downtime, and optimize total cost of ownership.

· Review, approve, and enforce Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP), risk assessments, permits to work (PTW), and lockout/tagout (LOTO).

· Support critical switching, isolations, and live system interventions; personally attend/oversee high‑risk activities and after‑hours work as required.

· Investigate incidents, near misses, and equipment failures; conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).

· Ensure sufficient manpower availability to complete the preventive and corrective maintenance tasks.

1. Compliance, Safety & Risk Management

· Ensure full compliance with statutory regulations, codes, standards, and client requirements across mechanical, electrical and fire life safety.

· Drive HSE best practices and enforce safe systems of work, including toolbox talks, risk assessment and method statements, permits, and mandatory safety briefings.

· Maintain accurate and audit‑ready documentation such as asset registers, as‑built drawings, CMMS records, test certificates, logs, and compliance files.

· Develop and maintain risk assessments, business continuity plans, and contingency procedures to mitigate operational impacts during maintenance and upgrades.

· Support or lead internal/external audits, inspections, and certifications; track and close all findings promptly.

· Oversee Change, Incident, and Escalation Management processes, ensuring proper communication, approvals, and post‑implementation reviews.

1. Client, Stakeholder & Vendor Management

· Serve as the primary technical point of contact for the client and key stakeholders, providing clear technical guidance, updates, and recommendations.

· Lead site walkthroughs, operational reviews, and client meetings; present performance metrics, risks, compliance status, and improvement initiatives

· Manage vendor performance against scope, SLAs, KPIs, and safety standards; review method statements and validate workmanship and service quality.

· Support mobilization, transitions, lifecycle replacements, and site upgrades to ensure smooth technical integration and minimal operational impact.

Financial & Asset Management:

· Identify and drive cost‑optimization opportunities; track savings and performance indicators, such as wrench-time and technician / engineer utilisation rate.

· Monitor asset performance, condition, and critical spares; recommend lifecycle strategies, upgrades, and reliability improvements.

1. Leadership, People & Culture

· Lead, mentor, and develop the engineering team; ensure technical competency, training, and effective succession planning for critical roles.

· Maintain high readiness by ensuring all staff are trained, certified, and regularly drilled for critical events and emergency response.

· Foster a culture of continuous improvement by standardizing best practices, recognizing strong performance, and addressing gaps promptly.

· Promote an inclusive, safe, and collaborative work environment aligned with company values.

1. Documentation, Reporting & Governance

· Ensure timely and accurate reporting across maintenance compliance, SLA/KPI performance, risk registers, and monthly reporting to client.

· Maintain current site procedures (SOPs, EOPs, MOPs), asset documentation, testing schedules, and calibration records.

Required Qualifications & Experience

· Bachelor’s degree or Diploma in Mechanical, Electrical, Building Services Engineering, or equivalent.

· 10+ years of facilities engineering or building services experience, with strong exposure to mission‑critical or data centre operations.

· Proven experience with in‑house maintenance execution, demonstrating maintenance quality, performance improvement, and continuous optimization.

· Strong technical knowledge of critical MEP systems, power distribution, UPS/generators, BMS/EPMS, and fire/life‑safety systems.

· Experience managing PM programs, incident response, RCA/CAPA, and change management in a 24/7 operational environment.

· Solid understanding of statutory compliance, HSE processes, and contractor management.

· Effective communication, stakeholder engagement, vendor management, and client‑facing presentation skills.

· Demonstrated ability to lead teams, prioritize workloads, and perform effectively during incidents and critical maintenance windows.

· Prior leadership experience in a data centre service provider or owner‑operator environment is advantageous.