To support the operations team administratively on contract site(s) in order to deliver an exceptional service to our clients.

• MAIN DUTIES AND RESPONSIBILITIES

• Raise all contract Purchase Orders for suppliers to perform task/ works - containing high levels of detail and specific instructions

• Contacting Sub Contractors/ Suppliers to negotiate quotations for materials, service delivery and various spend items.

• Generating sales invoices for monthly fixed values and variable works.

• Process check and approve Supplier Invoices for payment, ensuring that all invoices received are accurate and conform to CBRE’s invoice requirements.

• Responsibility for the helpdesk system and assign reactive tasks to the contract engineers and sub-contractors

• Assist the management team in rostering staff, scheduling cover for absence/ sickness, recording annual leave etc.

• Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g.

• Hazard Reporting & Toolbox Talks), QHSE Logbooks updated , QHSE Audits and working at all times to ensure and promote a safe working environment.

• Assist the management team in scheduling staff training and maintaining all required staff records.

• Deal with all Sub Contractor/ Supplier queries

• Ensure any issues are dealt with in a timely manner

• Process Engineers Timesheets and payroll submissions on weekly basis

• Liaise directly with various suppliers regarding the ordering of staff uniforms, Personal Protection Equipment, IT equipment etc.

• Ability to build strong relationships with existing team members, the customer, suppliers and head office staff.

• Understand procedures and processes and operate them to the required standard.

Examples of these are:

• Ensuring compliance to CBRE policies and procedures.

• Ensuring that sales invoices are raised in a correct and timely manner.

• Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.

• Raising all purchase orders in line with company requirements.

• Assist the Contract Manager with all financial aspects of the contract e.g.

• Debt, WIP and Invoice pool

• Prepare monthly client repots and KPIs for review with Contract Manager and Client

• Prepare internal Monthly Contract Review pack for CRP meeting with BUD and AGM

• Understanding the Key Stakeholders and their requirements

• Assist in the Management of the asset management systems

• Achieve results within quality & time restraints.

• Perform with an understanding of business requirements and changes, and ensuring continuous improvement.

• Actively participate in a diverse and effective team.

• Convey messages and ideas clearly and openly.

Involve people and influence decisions.

Education

• A good basic education is essential,

• Higher educational qualifications to degree would be beneficial or equivalent.

• Good PC based skills, with experience in Word/Excel and Outlook - intermediate to advance level.

• PowerPoint and Access.

• 2 years experience in a similar role.

• Desirable Previous experience of a customer-facing role using operating systems

• Some financial / accounts payable / experience would be an advantage.

• Aptitudes

• Must demonstrate a strong sense of customer focus.

• Excellent verbal, and good basic standard of written, communication skills.

• Self-motivated and systematic.

• Results/ task orientated, attention to detail and accuracy.

• Excellent time management and organisational skills.

• Commitment to continuous improvement.

• Ability to work as part of a team, as well as independently.

• Character ‘Get things done attitude’

• Committed to customer service delivery.

• Reliable and committed.

• Confidential and discrete approach.

• Calm manner, able to work under pressure and with changing demands and priorities.

• Smart appearance.

• Be flexible to work outside core office hours from time to time.