The Reliability Director for CBRE LFM will lead, own, and scale the LFM Reliability Programme as the standard for hard services delivery. The Role will develop the strategic operational delivery of the reliability program across all divisions within LFM. This role will establish reliability+ as the standard for hard services in facilities management, through building the technical library (processes, guides, training, publications), leading a fee earning consultancy and FTE delivery model (central reliability engineers/asset managers) delivering strategic asset management, driving innovation, technical excellence, and client value improving operational efficiency, improving asset reliability, reducing risk and cost while differentiating CBRE in client bids and retention's. Enabling the delivery of Smart FM and AI-enabled practices into day-to-day operations.

Responsibilities

• Establish programme governance with divisional technical leaders and account leadership; report through LFM and CE forums. Design, implement, and evolve the LFM-wide reliability+ programme to become the benchmark for hard services delivery.
• Build and maintain a central reliability technical library (formal processes, playbooks, technical guides, job plans, maturity matrices, training pathways),
• Define and track success metrics aligned with CBRE’s operational and client outcomes.
• Design and govern the LFM Reliability+ Programme roadmap, aligning with CBRE’s Technical Excellence maintenance maturity model (Foundation → Intermediate → Smart Enabled). Track adoption and outcomes across accounts.
  • Define the minimum viable standard for reliability in hard services (criticality, CBM/PdM, RCA/FMEA/FMECA, PM optimisation, data quality, analytics), integrating with CAFM/CMMS systems.
• Lead and personally deliver high‑value reliability consultancy where appropriate (e.g., maturity assessments, RCA/FMEA/FMECA, PMO, CBM pilots), including periodic site visits for condition monitoring (notably vibration analysis) to seed and expand account programmes.
• Ensure safe, compliant delivery for vibration/CM activities in line with CBRE procedures and industry certification (e.g., ISO 18436/BINDT).
• Embed Smart FM (virtual maintenance, automated maintenance/alarm analytics, IoT) into reliability roadmaps; quantify benefits (energy, reactive reductions, PPM optimisation, dispatch reduction). Govern “readiness” and adoption plans,
• Act as divisional SME for bids, executive reviews, and client councils; publish articles, case studies, and POVs that reinforce CBRE’s reliability narrative (e.g., Reliability+ positioning).
• Hybrid role with regular travel across LFM clients; periodic on‑site consultancy and condition monitoring as required.