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Senior Product and Technical Service Technician

Carrier

Senior Product and Technical Service Technician

Carrier

Abu Dhabi, United Arab Emirates

·

On-site

·

Full-time

·

1w ago

Required Skills

HVAC maintenance

HVAC repair

VRF systems

Electrical diagnostics

Safety procedures

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.

We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.

Qualifications:

  • Diploma (or equivalent) in Air-Conditioning & Refrigeration Field

  • 3 – 5 years of working experience in the HVAC industry / field / VRF system

  • A valid driving license is a plus

Knowledge of:

  • Principles and practices of HVAC equipment’s maintenance and repair inline with industry practices & manufacturer’s guidelines

  • Hazar & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.

  • Overall understanding & practices of tools utilization & management

  • Preparation & filling of inspection reports / Technical reports

  • Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards

  • Good English knowledge in terms of speaking, writing, reading & listening

  • Communication & inter-personal skills, team player & customer oriented

  • Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls

Key Accountabilities / Responsibilities:

  • Follow standard processes to accomplish tasks (Understand & follow oral and written directions)

  • Essential Task Description: (daily tasks and duties) including daily timesheet

  • Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat

  • Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations

  • Fill up Job Completion Certificate / Job Card / EH&S site surveys

  • Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations

  • Make estimates of labor hours & materials required

  • Possess basic knowledge of computers and cell phone apps

  • Repair and replace damaged parts

  • Work independently in the absence of supervision

  • Adjust and maintain internal electrical and electronic control systems; cleans coils, blowers, checks motors, and belt tensions

  • Installation inspection and commissioning and troubleshooting of VRF system

  • Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work

  • Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support

  • Performs additional duties and responsibilities as required

  • Recognize and identify potential risks and hazards associated with performing all work-related duties safely

  • Attend regular (EH&S / Technical) Trainings & meetings

Minimum Product Knowledge:

  • DX & Airside Equipment

  • VRF

  • Chillers knowledge

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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About Carrier

Carrier

Carrier

Public

Carrier is a global provider of heating, ventilation, air conditioning, refrigeration, fire, security and building automation technologies. The company serves residential, commercial, industrial and transportation markets worldwide.

10,001+

Employees

Palm Beach Gardens

Headquarters

Reviews

3.9

9 reviews

Work Life Balance

4.2

Compensation

3.5

Culture

4.1

Career

4.0

Management

3.3

78%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive work environment and great people

Excellent work-life balance and flexible schedules

Cons

Heavy workload during peak seasons

Management and communication issues

Job security concerns

Salary Ranges

334 data points

L2

L3

L4

L5

L6

Mid/L4

Senior/L5

L2 · Data Analyst L2

0 reports

$68,597

total / year

Base

$27,439

Stock

$34,299

Bonus

$6,860

$48,018

$89,176

Interview Experience

7 interviews

Difficulty

3.6

/ 5

Duration

14-28 weeks

Offer Rate

57%

Experience

Positive 29%

Neutral 14%

Negative 57%

Interview Process

1

Application Review

2

Phone Screen

3

Technical/Hiring Manager Interview

4

HR Interview

5

Background Check

6

Offer

Common Questions

Technical Knowledge

Past Experience

Behavioral/STAR

Industry-Specific

Problem Solving