Role: After Market Country Division Manager

Location: Riyadh

Contract: Permanent

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

Role Responsibilities & Key Accountabilities:

Full ownership of Aftermarket Division P&L including revenue, margin, cost, and cash flow

• Service Modernization business·

• Service Repair operations·

• Service Agreements and contracts

• Parts business management

• Digital service and solution offerings

• Leadership of Sales and Operations teams

Strategy & Business Leadership:

• Develop and execute the country service strategy aligned with regional and global objectives

• Drive profitable growth across all service lines

• Define service portfolio, pricing strategies, and value propositions Sales & Operations Excellence

• Lead service sales and operations to achieve revenue and margin targets

• Develop go-to-market strategies for modernization, repair, service agreements, and parts

• Strengthen key customer relationships and service contract penetration

Sales & Operations Excellence:

Lead service sales and operations to achieve revenue and margin targets

• Develop go-to-market strategies for modernization, repair, service agreements, and parts.

• Strengthen key customer relationships and service contract penetration

Parts Strategy & Dealer Management:

• Build and execute the Parts GMT strategy with dealers

Develop stock management and inventory planning models

• Improve parts availability, inventory turns, and dealer performance

Digitalization & Innovation:

• Lead digital service transformation and new digital offerings

• Drive adoption of digital tools for predictive maintenance and remote monitoring

• Enhance customer experience through digital platforms

People Leadership

• Build and lead high-performing service, sales, and parts teams

• Develop organizational capability and succession plans

• Promote a performance-driven and customer-centric culture

Role Purpose:

After Market Division Manager is responsible for leading and growing the Services business with full P&L ownership. The role covers Service Modernization, Service Repair, Service Agreements, Parts, and Digital Service offerings. The position leads Sales and Operations teams, defines and executes service strategy, and ensures sustainable growth through strong dealer collaboration, parts availability, and digital transformation.

Minimum Requirements:

• Bachelor’s degree in engineering (Mechanical preferred)

• 15+ years of experience in Service, Aftermarket, or Industrial Operations

• Proven experience in P&L leadership, service sales, operations, and parts management

• Experience working with dealer networks and digital service initiatives

What we offer

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

• International working environment

• Competitive salary

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our sourcing/recruitment team

• Interview with the Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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