Campaign Operations Manager, Capital One Software (Remote)

Capital One Software is the enterprise B2B software business of Capital One, dedicated to helping organizations manage their data in the cloud with speed, agility, and efficiency. Born out of our own digital transformation, we commercialize the internal tools that powered our journey to becoming the first major U.S. bank to go "all-in" on the public cloud.

Our flagship products, Slingshot (data cloud optimization) and Databolt (data security), are designed to solve the most complex data management and AI-readiness challenges.

Core Job Responsibilities:

Capital One Software is looking for a strategic, process-oriented Campaign Operations Manager to join our marketing team. You will bridge the gap between high-level product marketing strategy and in-market execution for marketing campaigns.

• Lead the end-to-end project management of integrated multi-channel campaigns. You will coordinate across Paid, Email, and Social to ensure a cohesive brand experience that drives measurable pipeline growth.

• Partner with internal design teams and external agencies to build a repeatable, scalable creative production engine. You’ll streamline workflows to ensure high-quality assets are delivered on time, on budget, and on brand.

• Transform each Digital Marketing Manager’s channel strategy per campaign into a functional reality by building creative production workback schedules and tracking frameworks necessary to launch and measure those campaigns.

• Analyze team bandwidth and production velocity to predict resource bottlenecks before they impact major product launch timelines.

• Maintain full visibility into the marketing pipeline. You will provide regular campaign status reporting and manage campaign operations using Workfront to ensure data integrity and process transparency for partner teams.

• Collaborate with Product Marketing Managers (PMMs) to drive evergreen initiatives. This includes managing "always-on" nurture streams, content optimization projects, and ensuring our foundational messaging is consistently refreshed.

• Partner with Sales Ops to ensure a frictionless handoff from marketing-generated interest to Sales development outreach

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in Marketing Operations, Project Management, or Campaign Management

• At least one year of experience with project management platforms (for example: Workfront)

• At least 1 year of experience with Marketing Automation platforms (for example: Hub Spot, Pardot, Adobe Marketo Engage, Customer.io)

Preferred Qualifications:

• Experience navigating complex legal and compliance review cycles in financial services or a similarly regulated sector

• Experience streamlining internal creative and production workflows

• Deep understanding of the mechanics behind SEM, Email Marketing, and Social media funnels

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $109,900 - $125,400 for Principal Project Manager

Mc Lean, VA: $120,800 - $137,900 for Principal Project Manager

New York, NY: $131,800 - $150,500 for Principal Project Manager

Richmond, VA: $109,900 - $125,400 for Principal Project Manager

San Francisco, CA: $131,800 - $150,500 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at Recruiting Accommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).