Entity:

Customers & Products:

Job Family Group:

Sales Group

Job Description:

Job Title: Director of Cross-court (SaaS) Sales
Company: BP Products N.A. Inc.

Job Summary:

The Director of Cross-court (SaaS) Sales will be responsible for leading and growing BP Products N.A. Inc.'s SaaS sales efforts, driving market penetration and ensuring customer satisfaction through strategic sales initiatives and robust customer experience design.

Job Responsibilities:

• Develop and execute comprehensive sales strategies for our SaaS products, aligning with overall business objectives and sector-specific opportunities.
• Lead and mentor a high-performing sales team, fostering a culture of agility and continuous improvement in sales practices.
• Manage the full sales cycle, including identifying new market opportunities, engaging with potential customers, and negotiating complex contracts.
• Implement and refine business process improvements within the sales function to enhance efficiency and effectiveness.
• Oversee customer segmentation strategies and design customer service processes that deliver an effortless customer experience, tracking performance through key Customer Experience Metrics.
• Act as a key point of contact for significant customer enquiries, ensuring prompt and effective resolution with a customer-centric thinking approach.
• Collaborate with product development and marketing teams to ensure our SaaS offerings meet market demands and are effectively positioned.
• Drive operational pricing strategies to improve revenue and profitability while remaining competitive.
• Manage relationships with key stakeholders, both internal and external, to foster collaboration and achieve sales targets.
• Demonstrate strong digital fluency in employing sales technologies and platforms to optimize sales performance and customer engagement.
• Navigate and lead the team effectively through ambiguity, adapting to changing market conditions and business priorities.

Job Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field; MBA preferred.
• Proven experience in a senior sales leadership role within a SaaS environment, preferably in the energy or related sectors.
• Demonstrated expertise in Agility core practices and Business process improvement methodologies.
• Strong proficiency in Contract Management and negotiation.
• Exceptional ability to apply Customer centric thinking to sales strategies and customer interactions.
• Experience with Customer enquiries resolution, Customer Experience Metrics, Customer Segmentation, and Customer Service Design.
• A track record of successfully delivering an effortless customer experience.
• High level of Digital Fluency in applying sales enablement tools and CRM systems.
• Proven ability to lead through ambiguity and adapt to dynamic market conditions.
• Deep understanding of market dynamics, operational pricing strategies, and sector-specific challenges.
• Excellent Collaborator Management skills with the ability to influence and collaborate across various levels of an organization.

How much do we pay (Base)? (130,000 - 200,000 (Minimum & Maximum)) Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.

This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select SPD Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select SPD.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee . You may learn more about our generous benefits at Select SPD.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select SPD.

Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 50% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Business process improvement, Channel Management, Contract Management, customer and competitor understanding, Customer centric thinking, Customer enquiries, Customer Experience Metrics, Customer Profitability, Customer promise execution, Customer Segmentation, Customer Service Design, Customer Value Proposition, Decision Making, Delivers an effortless customer experience, Demand Management, Digital Fluency, Internal alignment, Leading through ambiguity, market, Offer and product knowledge, Operational pricing, Performance and planning, Performance management {+ 5 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.