About this role

Job Overview Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At Black Rock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $9 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at Black Rock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions.
The Vice President of Real-Time Support Tooling plays a critical role in leading engineering efforts that support our dedicated Trade Support team, which focuses solely on delivering premier support to our trading clients. This role ensures that Aladdin Trader is fully supportable, scalable, and equipped with the right tooling as we continue to expand client rollout and usage.
The person will be responsible for building and evolving real-time support systems that proactively detect, diagnose, and remediate issues—ideally before they impact clients. By investing in cutting-edge technology and tooling, this role directly contributes to reducing support response and resolution times, improving system reliability, and enhancing client sentiment around trading operations.
This leader will also work closely with our trading engineers to enhance the observability and scalability of the trading platform—ensuring that system behavior, performance, and anomalies are visible and actionable in real time. This includes integrating monitoring, alerting, and diagnostic capabilities that empower support and engineering teams to respond quickly and effectively.
Ultimately, some of the tools and capabilities developed in this role will be incubated into new products and observability solutions for our traders, expanding the value of our support tooling into front-office innovation and client-facing enhancements. These efforts will not only improve operational resilience but also empower traders with better visibility into system health and trading flows.
This leader works across engineering, product, and support teams to ensure that our trading platform is not only high-performing but also operationally resilient. The role requires close collaboration with teams across the globe, navigating time zones, cultures, and organizational structures to drive alignment and execution. The ideal candidate brings a strong background in trading systems, real-time architecture, and performance engineering, along with the ability to lead cross-functional initiatives in a global environment.

What are Aladdin and Aladdin Engineering?You will be working on Black Rock's investment operating system called Aladdin. Aladdin is used both internally within Black Rock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide.
Our development teams reside inside the Aladdin Engineering group. We collaboratively build the next generation of technology that changes the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and supports millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users every day worldwide!

Being a member of Aladdin Engineering, you will be:
Tenacious: Work in a fast paced and highly complex environment
Creative thinker: Analyze multiple solutions and deploy technologies in a flexible way.
Great teammate: Think and work collaboratively and communicate effectively.
Fast learner: Pick up new concepts and apply them quickly.

Responsibilities include:

• Lead the vision, roadmap, and execution of real-time support tooling for Aladdin Trader

• Collaborate with team members across multiple offices and countries to deliver high-efficiency, high-availability, concurrent, and fault-tolerant systems.

• Significantly contribute to the development and scalability of Aladdin’s global, multi-asset trading platform.

• Drive the full lifecycle of projects—from design and development to deployment and feedback—working closely with traders to assess impact and usability.

• Partner with product management and business stakeholders to define and evolve the product roadmap.

• Design and develop innovative solutions to complex problems, identifying issues and roadblocks early.

• Apply validated software engineering practices across all phases of development.

• Ensure resilience and stability through quality code reviews, automated testing, dev ops integration, and level two production support.

• Lead individual project priorities, deadlines, and deliverables using Agile methodologies.

• Foster a culture of technical excellence, guiding and motivating others while brainstorming solutions to improve team productivity and efficiency.

Qualifications:

• B.E./ B.TECH./ MCA or any other relevant engineering degree from a reputed university.

• 9+ years of proven experience

Skills and Experience:

• Proven experience managing engineering teams and delivering complex software projects.

• Strong background in real-time systems and trading technologies.

• Strong analytical, problem-solving, and communication skills.

• Track record of building high-quality software using design-focused and test-driven approaches.

• Experience leading development teams or being responsible for the design and technical quality of significant systems or components.

• Experience working in a global organization and managing distributed teams.

• Expertise TCP, Multicast, streaming protocols, and middleware architectures

• A proven foundation in core Java or C++ and related technologies, with strong object-oriented programming skills and familiarity with design patterns.

• Hands-on experience with JavaScript and TypeScript, including building web applications using Node.js.

• Proficiency in modern frontend frameworks such as React or Angular, and familiarity with micro front-end architectures.

• Strong knowledge of open-source technology stacks (e.g., Spring, Hibernate, Maven, JUnit).

• Experience with relational and NoSQL databases (e.g., Distributed highly available NoSQL data store, Flexible JSON document data store).

• Familiarity with microservices and APIs, ideally using REST, Real-time distributed event streaming platform, or gRPC.

• Familiarity with high-scale distributed technologies such as Real-time distributed event streaming platform, Ignite, In-memory data stores for caching and real-time analytics.

• Experience or familiarity with FIX protocol, market data feeds, and trading algorithms

• Experience with a observability framework such as Open Telemetry or Visualization and analytics platforms for metrics and logs

• Ability to form positive relationships with partnering teams, sponsors, and user groups.

• Interest or experience in finance, investment processes, and translating business problems into technical solutions.

Nice to have and opportunities to learn:

• Understanding of performance optimization techniques including low/no GC, off-heap caching, kernel bypass, cache locality, CPU pinning, and Linux customizations.

• Experience with optimization, algorithms or related quantitative processes.

• Experience with DevOps practices and tools such as Azure DevOps.

• Experience with Cloud platforms like Microsoft Azure, AWS, Google Cloud

• Experience with AI-related projects/products or experience working in an AI research environment.

• A degree, certifications or opensource track record that shows you have a mastery of software engineering principles

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.