About this role

Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including Black Rock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education.

We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and business partner – and to take full advantage of Aladdin.

Key responsibilities include:

• Own relationships with client teams and help them use Aladdin to achieve their firm’s goals

• Able to map Aladdin Product vision across a client’s business / strategic initiative and articulate the value.

• Understands client’s Aladdin adoption and develops a strategy for approaching clients on product & harvesting opportunities.

• Acts as a consultative partner to senior client stakeholders, providing product insights

• Demonstrates strong segment and industry knowledge; accountable for multiple user segments ​/ clients.

• Apply deep client and technical expertise to shape regional themes and identifies risks and opportunities.

• Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment.

• Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times

• Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions

• Navigates across the firm to drive successful outcomes.

• Proactively manages through clear communication and transparency, and coaches junior team members.

Qualifications

• 2+ years of work experience in the financial services industry

• Strong understanding of Fin Tech and the investment lifecycle

• Working understanding of public / private markets

• Familiarity with buy-side investment management workflows such as trading, operations, data technology and compliance

• Outstanding communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients

• Ambitious approach to large, complex projects, with a flair for problem solving

• Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team

Preferred Skills and Experience

• Prior experience in Aladdin, e Front, or other private markets financial technology is a plus

• Experience with SQL, UNIX , AI or modern programming languages

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

About Black Rock

At Black Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on Black Rock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

Black Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.