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Program Manager - AML Operations Strategy
Chandler, AZ; Charlotte, NC; Fort Worth, TX; Jacksonville, FL; Phoenix, AZ
·
On-site
·
Full-time
·
1mo ago
Benefits & Perks
•Top Tier compensation with equity
•Learning and development stipend
•Parental leave program
•Wellness benefits
•Health, dental, and vision coverage
•Annual team offsites
Required Skills
SQL
PyTorch
TensorFlow
About Us
Bank of America provides people, companies, and institutional investors with industry-leading financial products and services.
Size: 10000+ employees
Industry: Financial Services
Job Description: About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities.
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The AML Operations Strategist will play a critical role in shaping and executing strategic initiatives to enhance the efficiency, scalability, and regulatory compliance of the organization's Anti-Money Laundering (AML) operations. This role requires a forward-thinking professional with deep knowledge of AML regulations, operational processes, and emerging technologies to drive innovation and continuous improvement.
Responsibilities:
- Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
- Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
- Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
- Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
- Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
- Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
- Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations
- Develop and implement strategic plans to optimize AML operational functions, including client activity monitoring, screening, and KYC/CDD onboarding and refresh.
- Identify opportunities for automation, process re-engineering, technology adoption, and communications/training/procedure development to improve efficiency and reduce risk.
- Document the blueprint for the organization that aligns goals, strategies and initiatives to the strategic plan.
- Develop control routines to ensure new projects and improvement activities are in alignment with the strategic plan
- Drive the development of dashboards and KPIs to monitor effectiveness of AML processes and report to senior leadership.
- Integrate the strategic plan within existing people, process, and technology change functions
- Leverage data analytics to identify trends, gaps, and opportunities for improving AML controls and operational performance.
- Collaborate with cross-functional teams to deliver strategic initiatives.
- Act as a subject matter expert (SME) for AML operations strategy in internal forums
- Stay abreast of industry trends, regulatory changes, and emerging technologies in AML and financial crime prevention.
Required Qualifications:
- 7+ years in Anti-Money Laundering operations, compliance, or financial crime risk management, with at least 3 years in a strategic or transformation role.
- Proven track record of leading large-scale process improvement or technology implementation projects.
- Strong understanding of AML regulations and operational processes.
- Expertise in data analytics, process optimization, and project management.
- Excellent communication and stakeholder management skills.
- Familiarity with AML technology platforms and automation tools.
Desired Qualifications:
- Bachelor's degree in Business, Finance, Risk Management, or related field (Master's preferred).
Skills:
- Consulting
- Problem Solving
- Program Management
- Project Management
- Reporting
- Collaboration
- Leadership Development
- Performance Management
- Presentation Skills
- Issue Management
- Oral Communications
- Process Design
- Process Performance Management
- Strategic Thinking
- Analytical Problem-Solving
- Change Management
- Leadership and Influence
- Regulatory Acumen
Shift:
1st shift (United States of America)
Hours Per Week:
40
Client-provided location(s): Fort Worth, TX, Phoenix, AZ, Charlotte, NC, Jacksonville, FL, Chandler, AZ
Job ID: Bank OfAmerica-JR-25040162
Employment Type: FULL_TIME
Posted: 2025-12-12T19:10:10
Apply on company site
Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Assistance Program
- Adoption Leave
- Family Support Resources
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- 401(K)
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Internship Program
- Associate or Rotational Training Program
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
Apply on company site
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About Bank of America

Bank of America
PublicA financial institution that offers credit cards, home loans, and auto loan services.
10,001+
Employees
Charlotte
Headquarters
$316B
Valuation
Reviews
3.7
10 reviews
Work Life Balance
4.0
Compensation
4.2
Culture
4.1
Career
4.0
Management
2.8
75%
Recommend to a Friend
Pros
Great benefits
Good work-life balance and flexible schedule
Positive team environment and culture
Cons
Micromanagement issues
Communication problems with management
High pressure to meet goals and sell products
Salary Ranges
16,604 data points
Mid/L4
VP
Mid/L4 · Analyst
1,221 reports
$101,827
total / year
Base
$92,457
Stock
-
Bonus
$9,370
$69,053
$151,516
Interview Experience
8 interviews
Difficulty
2.9
/ 5
Duration
21-35 weeks
Experience
Positive 0%
Neutral 88%
Negative 12%
Interview Process
1
Application Review
2
HireVue Video Interview
3
Recruiter/HR Screen
4
Technical Phone Screen
5
Final Round/Super Day
6
Team/Location Matching
Common Questions
Technical Knowledge
Behavioral/STAR
Coding/Algorithm
Past Experience
Culture Fit
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